NewAccess Defence

The Australian Government's Department of Defence (Defence) Defence Mental Health and Wellbeing Strategy 2018-2023 focuses on increasing awareness and decreasing stigma associated with mental health and improving support for those with mental health issues.

To support the Strategy, Defence has engaged with Beyond Blue to commission the NewAccess Defence program for all employees of the Department of Defence.

Please note

NewAccess Defence program is only available to current employees of the Department of Defence (full and part-time Australian Defence Force and Australian Public Service personnel).

NewAccess Defence – Coaching you through tough times

NewAccess Defence has been developed by Beyond Blue to provide free and confidential support to help you tackle day-to-day pressures.

A NewAccess Defence coach, specially trained and experienced, supports you in setting practical goals that will get you back on track.

If any of the following are causing you to feel unhappy, moody, angry or unable to concentrate or sleep NewAccess Defence could be right for you: work stress or uncertainty, change in living arrangements, new parent worries, family problems, health concerns or uncertainty, long-term isolation or loneliness, financial worries.

Contact a NewAccess Defence coach  

NewAccess is a free and confidential service that provides six free sessions with a specifically trained NewAccess Defence coach. At your first appointment, your coach will complete an initial assessment with you and develop a program tailored to your needs.

Coaches are also well connected in the community and can point you in the right direction of other supporting groups such as employment, financial, education, housing and more.

The service is provided to all Defence personnel Australia wide, and to those serving internationally. Coaches are based in Brisbane, but accessible over the phone and various video-conferencing methods, whichever is most convenient for you.

NewAccess is not a crisis service. If you feel you require immediate support or advice, please call the Beyond Blue Support Service 24/7 on 1300 224 636. If you are in an emergency, or at immediate risk of harm to yourself or others, please call 000.

Enquire here

*indicates mandatory field

Find out more:

For more general information visit NewAccess Frequently Asked Questions


To speak to a NewAccess Defence Coach in more detail, please email NewAccess Defence, or call 1300 898 615.


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