NewAccess for North East Victoria

Call 1300 921 535 or enquire using the form below

NewAccess for North East Victoria is for people living in the Mansfield, Alpine, Wangaratta, Indigo, Towong and Wodonga Local Government Areas.

What is NewAccess? 

NewAccess is a free and confidential mental health program, developed by Beyond Blue and delivered by Wellways.

It's designed to support people 16 years and over who may be feeling stressed or overwhelmed about the challenges in life. Challenges can range from work or relationship issues to the distress associated with emergencies and disasters such as bushfire, drought or flood.

Why you'll love NewAccess

  • It's free, so no out of pocket expenses
  • You get practical tools in up to six structured sessions, over six weeks
  • You work with a local coach who will guide you through a tailored, personal program
  • It’s completely confidential
  • No doctor’s referral or mental health treatment plan is required so you don't have to visit a doctor first

Please enquire below or call us on 1300 921 535

Enquire here

*indicates mandatory field

When you click submit, your enquiry will go to Wellways and you will be contacted in the next few days


In the below video, Brenton talks about his experience with NewAccess:


You can access more stories from people who have been through the NewAccess program here. You can also read through our frequently asked questions. To see all available regions, visit our Find A Coach page.

NewAccess is NOT a crisis service. It is an early intervention program designed to support people early and prevent potential crises down the track. 

If you require immediate support or advice, please call the Beyond Blue Support Service 24/7 on 1300 224 636. If you are in an emergency, or at immediate risk of harm to yourself or others, please call 000

NewAccess service during the coronavirus pandemic

NewAccess will support people while following safe physical-distancing advice.

Our providers will continue to offer coaching via video or phone call during the coronavirus pandemic.  Many providers are now back to face to face sessions, so please check with your provider directly to find out what options are available.

Remember, you don’t need a doctor’s referral to access this service, just enquire directly today.



New Access Wellways and Victoria Government logos

The NewAccess North East Victoria Support program is supported by the Victorian Government.


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