It's TOTALLY frustrating to need help desperately and not seem to get anywhere asking for it. I'm so sorry that's been your experience, I hope it changes tonight!
You haven't wasted anyone's time at all. It's clear you need help and help you will get asap.
Getting help AND getting better is a journey but you can do it.
You left the abusive relationship so WELL DONE, what a major step you took.
You can phone Uniting and see a Counsellor who specialises in DV. You can phone them up yourself and they charge on a sliding scale upon your wages or sometimes can get a grant for free sessions. They do this. You don't have to.
All you have to do is phone up and the Head Psychologist will phone you back for an "intake call" where you tell them as much of your story as you can and they select a Counsellor for you. Then you book in.
If you attend for a while and feel you need more intensive therapy then pop back and the next step can be explained.
You are doing so well. Your mum loves you and was only trying to save her little girl. You are WORTH helping and I'm so glad you came to BB.
Please pop back and let us know how you're doing.