Thank you for putting your views forward. We try to maintain a safe space for all users, so that everyone has a great experience. For some people sometimes that means coming on the forum to vent, which others can see as a rant. We appreciate the view that some may find it negative, however for some it is a positive outlet as they can vent on the forum and then drop their concerns. People come to the forums for different reasons.
The forum is a place for community support, to connect with others of like mind, rather than the moderators challenging users. The reason for this is it’s an anonymous space and to challenge others can require a great deal of personal rapport between mod and user. Depending on the user a lot of trust may need to be established and that can be hard to do on a public forum. Therefore, we leave the challenging aspect up to counsellors and psychologists as they have built that personal rapport with their clients directly. We may be able to challenge users from time to time, however this is not the platform for that, as we cannot measure every individual’s safety level.
We hope that this has offered some clarification. We respect that the forum cannot be everything to everybody, all the time. Just like anything else sometimes we get what we like from a particular source and other times it's not so perfect. We hope that you continue to enjoy the forum, at least for the most part.
This is a great community and we hope that you all continue to stay in touch, understanding that sometime there may be some limitations.