hello Mary and greetings to everyone reading
I was going to mention about handling feedback but was starting with discussion.
Thanks for mentioning it and your important points you discussed.
I think when we get negative feedback we feel attacked and emotional so our first response is to attack back. I agree if we listen to what is said and remain calm it stops the attacks escalating. Also it can depend on who is giving the feedback, is it s afriend , a loved one or a stranger.
If a loved one give me negative feedback that I feel is untrue and uncalled for , I do get defensive while trying to be calm, but that often ends in tears.
I thinking giving our full intention and remember wring to discuss an opinion and not attack the person is important.
So May there are two situations
1- is when two,people are discussing a point of view
2- is when someone gives you negative personal feedback that was not asked for.
I find with 2 it is hard to be respectful when the feedback is not. if it is a family member it is hard to walk away from.
Thanks for your helpful post.