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Forums / Welcome and orientation / Absolute Joke

Topic: Absolute Joke

5 posts, 0 answered
  1. music_man
    music_man avatar
    17 posts
    9 March 2021
    The beyond blue telephone helpline is an absolute joke. Getting essentially cut off by someone after 15 minutes every time I call with extremely serious problems. I wouldn't be calling otherwise.
  2. Matchy69
    Valued Contributor
    • A special award for members who go above and beyond to support others here on the forums
    • A member of beyondblue's blueVoices community
    Matchy69 avatar
    7261 posts
    9 March 2021 in reply to music_man
    I am really sorry musician that this has happened to you.This has happened to me on the lifeline one.I hope you can get an explanation for why it happened to you.You always have us to talk to on the forums.
  3. amberlite
    amberlite avatar
    415 posts
    9 March 2021 in reply to music_man
    man life is a joke, I'm glad whatever the issue, your are here now and you seem well enough to know you deserve better. Start a thread or find a thread but just stay on board, cause you honesty is delightful.
  4. Sophie_M
    Community Moderator
    • Works for beyondblue moderating these forums
    Sophie_M avatar
    6623 posts
    9 March 2021 in reply to music_man
    Hi music_man,

    We're very sorry to hear you feel this way. It's important to remember that our Support Service is there to provide people with brief counselling and give them referrals to follow so they can access more appropriate support for their needs. For more complex mental health conditions we recommend talking to your GP and any other mental health professionals you may have. You might also like to get in touch with our friends at SANE:

    Perhaps you can let others here in our supportive community know how they could help you? What's troubling you? Remember while the peer support offered here is often quick, it is not immediate.

    We want you to know we take feedback of this nature very seriously and we would like to encourage you to expand on your comments so we have the best understanding of what we can do to improve. Please feel free to email us anytime here: 
  5. quirkywords
    Community Champion
    • Outstanding members who have volunteered their time to support others here on the forums
    • Life membership is awarded by beyondblue for providing outstanding peer support to the online community over a period of 3+ years.
    • A member of beyondblue's blueVoices community
    quirkywords avatar
    14352 posts
    9 March 2021 in reply to music_man

    Music -man

    Thanks for letting us know about your experience. There are people ready to listen and support you.

    Also your feedback from your call is important asSophie has explained.

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