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Forums / Welcome and orientation / How can we improve the forums? Your suggestions and comments please

Topic: How can we improve the forums? Your suggestions and comments please

  1. Sleepy21
    Valued Contributor
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    2903 posts
    30 March 2021 in reply to Sleepy21
    i also wander if having the convrsation here maybe singles a person out who had that disussion, rather than discussing it maybe on the actual friend, to give the user the benefit of the doubt and check in with them on the thread about what was said there? Because this is one particular threed and conversation that is easily indentifiable.
    3 people found this helpful
  2. Sleepy21
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    2903 posts
    30 March 2021 in reply to Sleepy21
    thread * not friend
  3. mb20lover
    mb20lover avatar
    3350 posts
    30 March 2021
    I feel bad now like it's all my fault. I do see your point though, it was just a mistake. I was just trying to make the members aware of the rules too. My sincere apologies.
    1 person found this helpful
  4. Sophie_M
    Community Moderator
    • Works for beyondblue moderating these forums
    Sophie_M avatar
    4418 posts
    30 March 2021

    Thank you everyone for engaging in such a passionate and thoughtful conversation on how we become the most welcoming community we can be. It is great to see all of our members thinking about how to bring others into conversations and how we can best encrouage others to safely share their experiences. The common thread throughout is 'how can I best support someone'.

    Just to recap - all members should feel safe to report posts that they are uncomfortable or unsure of. The Mod Support team are here to help make sure the community rules are followed and that all users feel safe and heard.

    We look forward to hearing about the next insigtful thoughts of how we can conitnue to imporve the forums!

    Kind regards,

    Sophie M

    3 people found this helpful
  5. Hanna3
    Hanna3 avatar
    2415 posts
    30 March 2021 in reply to Sleepy21
    I didn't mean that to be, it's happening quite often on new posts so I thought I'd bring it here that's all - nothing personal to anyone intended, but I had to give a couple of examples. I just think we can give support but have to be careful about telling people posting what to do. No particular person was meant!
    1 person found this helpful
  6. Ggrand
    Community Champion
    • Outstanding members who have volunteered their time to support others here on the forums
    • A member of beyondblue's blueVoices community
    Ggrand avatar
    8124 posts
    30 March 2021 in reply to Hanna3

    Hello everyone....

    We are all members of this amazing community...and all here for trying to better our mental health and to try to help others along on their journey...

    Lets all just pull together and be kind to each other.. as much as we can....We never know how much words can hurt another person unintentionally....Please if anything at all upsets you, or you think something wrong was said...Its so very easy to just press....Report Post..

    Sorry if I said wrong....just don’t like seeing anyone hurting at all...especially our Beyond Blue community members...

    Grandy..

    5 people found this helpful
  7. quirkywords
    Community Champion
    • Outstanding members who have volunteered their time to support others here on the forums
    • Life membership is awarded by beyondblue for providing outstanding peer support to the online community over a period of 3+ years.
    • A member of beyondblue's blueVoices community
    quirkywords avatar
    9815 posts
    30 March 2021 in reply to Hanna3

    Hana,

    I know when I welcome someone on a long thread posting who is posting for the first time.

    I may suggest that they may like to start their own thread as the old thread may not have been used for a while. I always say it is their choice. I understand that first time posters need encouragement and support.

    4 people found this helpful
  8. Sleepy21
    Valued Contributor
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    8 April 2021 in reply to quirkywords

    hi all

    i agree with everything everyone said here - always enjoy a good discussion that can open my eyes so much

    definitely i didn't mean to question reporting which is so so important to do on the forums

    i only meant if it's an issue of disagreement with someone, i think it can be helpful for both to enter into a discussion on that thread in particular - there can be a lot of growth through discussion and debate

    but im not referring to offensive or harmful content which should be reported super quick, for all our benefit

    just saying as we're all humans from time to time we will feel confused, upset, in conflict etc... or disagree on eg ways to include ppl or help them....eg sometimes we could trigger someone unintentionally but that doesn't mean we did anythin "wrong" etc - but if the person lets us know we can be more mindful...

    i believe in reporting but think there's also healing sometimes in confronting ppl we disagree with in a respectful way :)

    3 people found this helpful
  9. ecomama
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    3892 posts
    8 April 2021 in reply to Sleepy21

    This discussion is really beneficial to all of us.

    We need to remember that the BB forums are 100% full of people who have issues with mental health and / or struggling with life and / or life events. Some of them are deeply shocking.

    IMO the Moderators do a magnificent job - thankyou!
    Rarely are forums so carefully moderated ANY WHERE.
    We really are so lucky.

    I think it's to be expected that SOME threads WILL trigger us!
    It wasn't intentional of the member to do so but that member may NEED to honestly express what they're going through and this is a safe space for them to do so.

    We need to allow them this space also. When members can really open up here, the Moderators are there to step in and help too. That's amazing.

    I have to steer clear of some threads, for my OWN mental health, and that's OKAY!

    I have no idea how many lives have been saved by this forum but I know for sure that the BB forums IMPACT so many people in a POSITIVE way that the ripple effect for member's families are in that count too. Mine for 20+ people!

    Remember we are all navigating the mire of MHIs and struggle town or "life" to a point.
    It's important NOT to take anything personally.

    I also love the way that a member can "report" a post and the Moderators handle these reports in a confidential way. That's amazing too.

    I'm not about to kick a gift horse in the mouth, nor "throw the baby out with the bathwater" lol.

    Thanks everyone, great discussion.
    Love EM

    5 people found this helpful
  10. Sleepy21
    Valued Contributor
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    2903 posts
    9 April 2021

    Totally agree EM and great point

    I like what u said Quirky as well - to remind me as well to try and be sensitive and help new posters who are trying so hard to join in.

    Reporting posts is a great way to contribute to keeping the forum safe and is always okay. Triggers are bound to happen here and can be challenging to manage. I'm still learning myself. It's a good reminder that nothing here is personal. On sensitive topics sometimes ppl have majorly differing views which can be hard to manage but okay.

    Even an issue like hospitalisation, some ppl have had very negative experiences at hospital and some have had very positive experiences and both would be right and okay. I would hope ppl would feel very confident and okay and safe to share differing experiences/viewpoints on the forums and sometimes have seen really beautiful interactions where ppl disagree but are so respectful.

    Who knows how many minds have been opened to new ideas/treatments and pathways through joining here. I know I have gained amazing guidance on my journey

    2 people found this helpful
  11. Sleepy21
    Valued Contributor
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    2903 posts
    9 April 2021 in reply to Sleepy21
    i guess i think there's a space where content isn't offensive or rude - it's just different to us or challenges our perceptions or ways of doing things. That space can be hard, especially on sensitive topics.
    I would just encourage ppl to keep trying and addressing these difficult topics, in whatever way they know how.
    The discussions here keep teaching me and surprising me. Thanks for all who contribute.
    2 people found this helpful
  12. ecomama
    Valued Contributor
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    ecomama avatar
    3892 posts
    10 April 2021 in reply to Sleepy21

    Hey Sleepy and everyone, waves to quirky🖐🖐! lol

    Sleepy, you and Croix were 2 of the people who warmly welcomed me and I will ALWAYS admire you both and be sooooooo grateful for you both lol. 💖💖

    You REMEMBER the first people who warmly welcomed you, when embarking on this new journey into a new forum.

    Because of YOU and Croix (then meeting Mara and many others), I felt like I belonged.
    I've learnt alot more about belonging since then! All good.

    I've learnt so much from you alone Sleepy.

    Respect is the basis of "allowing" others to disagree with us.

    It's not like we know EVERYTHING about anything really, only our OWN lives. We especially don't know about other people's lives and experiences.

    So if someone disagrees, that's OKAY! It can even be GREAT!

    Sharing their POV may help another person, maybe not us, but it's still valuable and valued.
    It may just help THEM get it off their chest and that's great too.
    It's impossible for us to all think the same way, we are unique individuals.

    With the "triggering" threads, I've now limited myself.
    I select ONE thread to support in Family Law / separation / divorce and
    ONE thread (if I can cope lol) about child SA or similar...

    sometimes reading these does effect my emotions, but it's also good "exposure therapy" too.
    It can be challenging to "self-regulate" during and after reading / posting BUT it's great practice to strengthen my own techniques.

    I've become stronger by doing this ie limiting and practising.

    I don't think the forums can be practically improved but I'm happy to accept that others feel this way.

    I'm grateful the Moderators stepped in on a thread when a person appeared to be harassing.
    I didn't even realise I could have reported it.

    EMxxx

    1 person found this helpful

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