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Forums / Welcome and orientation / The forum FAQ thread

Topic: The forum FAQ thread

  1. demonblaster
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    7489 posts
    28 April 2019 in reply to PsychedelicFur
    Your botj welcome ☺🖐
  2. 5150
    5150 avatar
    3 posts
    6 May 2019 in reply to PsychedelicFur

    Robert Johnson,Muddy Waters,Elvis,Jimi Hendrix,The Rolling Stones,The Beatles,Led Zeppelin,Henry Rollins,Sex Pistols,Psychedelic Furs!, Van Halen,Lady Ga Ga Ect Ect Are Completely Valid, Because They Don't Care What People Think. It's What You Think That's Valid. Hang Around People Who Get You. Don't Go Changing ,Because The World Won't Get To See You. "Love My Way It's A New Rule, I Follow Where My Mind Goes "

    2 people found this helpful
  3. demonblaster
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    6 May 2019 in reply to 5150

    Hi there 5150 welcome to bb ☺

    Awesome what you said 👍
    I wonder if you'd be ok to post that in a thread called "Words of comfort, encouragement and wisdom" in the Staying well section.

    It's a welcome post, just that here is FAQ for frequently asked questions.

    You can find the section by tapping forums at the top L) side of the page below the Red buttons then All posts scroll down to Staying well section.

    Thank you for the encouraging post ☺

    Best to you and all 🙂


  4. 5150
    5150 avatar
    3 posts
    21 May 2019 in reply to demonblaster
    Please Do. And Thank You.
    2 people found this helpful
  5. DannyG
    DannyG avatar
    76 posts
    2 June 2019
    My question is what if nobody replies to your post? It’s really upsetting- it’s hard to ask for help then nobody bothers
    2 people found this helpful
  6. quirkywords
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    quirkywords avatar
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    2 June 2019 in reply to DannyG

    dannyg

    I am sorry if that has happened to you. I understand when one has gone to the trouble to write a post it is important to get a reply .

    Sometimes when it is very busy some posts are not answered straight away but every effort is made to answer every post.

    Sometimes people post on a thread that has not been used for a while and so their post may not be seen.

    The answering of every post especially a first post is something that is very important and something we try very hard to do every day.

    Thanks again for asking this question.

    Quirky

    1 person found this helpful
  7. blondguy
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    2 June 2019 in reply to DannyG

    Hi Danny

    Thankyou for alerting us that your thread hasnt been answered...yet....

    Please stick around Danny. We do strive to answer every new thread that is posted and take this very seriously

    Danny.. so we can answer your thread quicker....can you let me know your thread title?...Either way...we will reply as soon as we can

    my best

    Paul

    2 people found this helpful
  8. quirkywords
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    2 June 2019 in reply to blondguy
    Danny’s thread is help someone.
    2 people found this helpful
  9. Quercus
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    Quercus avatar
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    3 June 2019

    Hi everyone new members and older members alike.

    This recent post from Danny is heartbreaking...

    "My question is what if nobody replies to your post? It’s really upsetting- it’s hard to ask for help then nobody bothers"

    Danny kudos to you for reaching out again and making your need known.

    Quirky and Paul are spot on in that it is a priority on these forums to reply asap. For the reason that Danny mentions... Not being replied to hurts. Every post is someone making themselves vulnerable at a time when they're already not feeling great. So waiting feels like rejection.

    And that brings me to a message to all members that I feel gets forgotten at times... Anyone is welcome to reply to posts.

    There isn't a right or wrong way to answer a thread. Just keep the forum rules in mind and speak as you would to a friend who is hurting.

    At times members who regularly reply to others (not just us CC vollies, there are so many members who quietly give their time to others) may be unwell themselves or unable to post. So there can be a delay.

    It helps when you post to remember these forums are made of regular people helping other regular people. We're human. So if there is a delay and you feel rejected or ignored please remember these are unhelpful thoughts (often made worse by anxiety or depression). While you wait for a reply there is nothing stopping you from joining in on other threads, threads in the social or staying well sections are a good place to join in I've found.

    But most importantly... Yes people do care. And yes you are important. A wait is not personal although it feels like it.

    Nat

    2 people found this helpful
  10. demonblaster
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    5 June 2019 in reply to Quercus

    Hi everyone ☺

    Danny my heart sank as well reading your post 💗 I'm so pleased you returned and as you can see there are several walking with you with an ear care and support. There IS better than this 🕊

    Quercus darl ☺ What a beautifully post. Well written informative and so tender and compassionate. I found all responses very touching.

    If I can add to the valid reasons for rare times delayed replies can be for various reasons.

    • Posts can be delayed up to a few hrs

    • Some people may be triggered so may have read and felt empathy but are unable to post

    BB & all I was thinking it could be an idea to see if there's any other contributions to reasons why posts rarely can be unintentionally missed.

    If Quercus' excellent post could be edited by adding a bullet list of these reasons and pop the entire post in a Please Read. ? 5 tips for using the forums button or somewhere in the Red buttons.? New button.

    Also it's possible people might think community champs (CC) work for bb. These wonderful people amongst many as Quirky respectfully noted volunteer their time to helping people.

    Hope in your days you can find some light and peace ☺

    🍃




    2 people found this helpful
  11. Sophie_M
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    5662 posts
    6 June 2019 in reply to DannyG
    Hi DannyG, welcome to the forums and sorry to hear you're struggling at the moment.  Quercus has covered off some of the reasons why you might not get replies straightaway, and her suggestions for what to do next are also covered in the FAQ in the first post of this thread (reproduced below).

    We can see you've got a few members providing you with support in your own thread now, we hope you'll keep coming back to touch base and let us know how things are going.  
     
    Why has no-one answered my post?  I must not be worth the effort.
    Most posts get answered by the community within 24 hours, but sometimes they slip the net.  Please try not to take this personally, the forums can be a very busy space.  Some days are slower than others, and some topics hit home with people more than others. The amount of replies received will always vary from day to day.  Our community also operates on the principle of 'give support to receive support' - you are more likely to receive replies if you get involved with the community, respond and talk to members on existing threads, in addition to starting a thread of your own.
    4 people found this helpful
  12. Alzy
    Alzy  avatar
    1 posts
    9 June 2019
    Hi I don’t even know if this will be replied to but I just wanted to state I have been in a one year relationship and I have been happy with it but suddenly now I’m loosing my mind and I cannot think clearly and I don’t know if this is exactly what I want. Is it healthy for me to be re thinking these things or should I end it because right now I’m mentally unstable and I feel as though I can’t put this relationship as my main priority but I do love him. What do I do?
    1 person found this helpful
  13. demonblaster
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    9 June 2019 in reply to Alzy

    Hi Alzy and everyone ☺

    Welcome to the forums you've landed at a great supportive safe place. Well done reaching out it really can be hard at times. Definately a good thing to do.

    You poor thing doesn't at all sound like you're travelling well.

    As here is a FAQ thread you're less likely to get the support you need.
    The better way for you to get support Alzy would be to start a personal thread. I suggest if you do it in the Welcome and Orientation section from clicking on All posts.

    If you're unsure how to make a thread on the 1st page here Sophie has done a step by step guide

    If you have any questions please feel free to ask and if you'd like to return here if you do a thread and let us know the name of it.

    Best wishes ☺

    1 person found this helpful
  14. GucciSquirrel
    GucciSquirrel avatar
    4 posts
    9 June 2019

    Hi all,

    A question re: posting etiquette.

    I have some questions to ask in relation to a topic that's already been covered a number of times in the "Treatments, health professionals and therapies" forum. The current threads relating to this topic have helped me, but I have a few new questions to pose.

    Should I find the most recent or most active thread and post my questions as a reply, or do I start a new thread from scratch? I don't want to clog up the forum with a new thread if it isn't necessary, but I also know some forums don't appreciate old threads being bumped.

    Cheers.

    1 person found this helpful
  15. demonblaster
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    9 June 2019 in reply to GucciSquirrel

    Hi GucciSquirrel and everyone 👋

    Firstly welcome to the forums. It's good hearing you've gained some help from threads.

    Heaven knows I'm probably the worst person to reply as I have broken pretty much every rule here but bb has been very patient. Thank you bb.

    I think what it boils down to is what thread title you do in relation to the existing threads. If it's not doubling up yes you're right here's the same as some other forums in not doing the same threads.

    One way is you could do a thread and it'll be checked before going up before being published to my knowledge.
    If it's too much like others you'd be notified why by email.

    Another option is to contact bb

    https://www.beyondblue.org.au/about-us/contact-us

    modsupport@beyondblue.org.au

    If you copy and paste to your browser as links don't work from here.

    I'd think modsupport would be the one you'd need.

    The chances are some one that knows more than me will be able to help you more

    My guess is that if you are asking questions you should be ok if thats not been done.

    Not sure if you've had a chance to check out the Red boxes above that explain rules and tips etc.

    Thanks for your post.
    Best to you ☺

    2 people found this helpful
  16. demonblaster
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    11 June 2019 in reply to demonblaster

    Hi Sophie and everyone ☺

    I couldn't get through to the forum suggestions and improvement page.

    Wondering if it could be helpful to head the "5 tips for getting the most out of the forums" with a copy of Sophies explanation how to make a thread.

    Suggesting the box could read " How to make a thread, reply and 5 tips for using the forums.

    Cheers ☺

    Because several people understandably may not know how to navigate forums esp in poor Mental Health (MH) and or it can take a while to learn.

    2 people found this helpful
  17. Guest5643
    Guest5643 avatar
    460 posts
    24 June 2019
    Hi just wondering what people prefer. When someone leaves there real name at end of post do they prefer to be acknowledged by there name or by there user name?
    2 people found this helpful
  18. Croix
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    Croix avatar
    10207 posts
    24 June 2019 in reply to Guest5643

    Dear Helium~

    While I can't speak for everyone I have that feeling that if a person puts their "real" name at the end of a post rather than their user name it is a way of being closer and more real to the recipient.

    White Rose would be such an example (there are many more), frequently using her name 'Mary' at the end of a post. If it was me I would reply using Mary, which both acknowledges the intended closeness and is also polite.

    That's just my take on the situation, I guess if in doubt simply asked the poster involved what they prefer - can't hurt.

    Croix

    3 people found this helpful
  19. Guest5643
    Guest5643 avatar
    460 posts
    24 June 2019 in reply to Croix
    Thanks croix. I assumed it meant an invitation to use there real name. But just incase i thought id better check😊 One day i might be ready to give my name but not ready yet
    2 people found this helpful
  20. blondguy
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    24 June 2019 in reply to Guest5643

    Hi Helium!

    Great to have you on the forums with us and a good question too!

    Just for myself.....I always address the poster by the name they have signed off with and if they dont sign off then I address the member by their screen name

    I hope that helps :-)

    my kind thoughts always

    Paul

    3 people found this helpful
  21. Guest5643
    Guest5643 avatar
    460 posts
    24 June 2019 in reply to blondguy
    Thanks paul I'll start doing that☺
    1 person found this helpful
  22. blondguy
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    24 June 2019 in reply to Guest5643

    No worries Helium :-)

    Paul

    2 people found this helpful
  23. Quercus
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    Quercus avatar
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    24 June 2019 in reply to Guest5643

    Hi Helium,

    Croix and Paul have said it all really but I'll add another frequently seen thing...

    If a new member has a super long or tricky username it's pretty common for people to abbreviate the name after a few posts (sometimes even in the first reply). Hopefully people see this as friendly nicknames rather than me being lazy.

    Also there are times you will want to reply to someone but they've chosen a username that puts themselves down. When that happens we tend to alter the name a bit. For example I would reply to a username such as "Stupid Me" as simply hello Me, or just hello. I don't like reinforcing put downs.

    Posting genuinely and kindly is what matters most. Misunderstandings happen frequently and it is awesome you're taking the time to ask questions.

    I tell myself if it were me waiting for a reply would I mind if someone got a name mixed up but put the effort in to reply to me... Nope. The fact you're putting yourself out there replying to others is fabulous 😊.

    Nat (aka Quercus, Q, Natalie or Fox avatar Lady... I answer to all 😊).

    6 people found this helpful
  24. quirkywords
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    quirkywords avatar
    11917 posts
    25 June 2019 in reply to Guest5643

    Helium,

    paul Croix and Nat have made explained it well.

    With a very long name that has a few words I may just use the initials of each word.

    Like Nat I don't like using negative names either.

    I am always interested in the name a person chooses as it can reveal how they are feeling and a bit about them.

    Quirky

    4 people found this helpful
  25. Guest5643
    Guest5643 avatar
    460 posts
    25 June 2019 in reply to quirkywords
    Thanks Nat and Quirky. Thats a great idea. I'll start doing that with negative names. Mine is about my dog and me from the sia song helium.
    2 people found this helpful
  26. bulsar00
    bulsar00 avatar
    1 posts
    18 August 2019
    Hi
    2 people found this helpful
  27. quirkywords
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    quirkywords avatar
    11917 posts
    18 August 2019 in reply to bulsar00

    Hi Bulsar

    Welcome to the forum and thanks for making your first post.

    AS people don't post on here very frequently you may want to start your own thread (there are instructions on the first post of this thread, or browse through the threads and post on one that interest you.

    Take care

    Quirky

    2 people found this helpful
  28. Guest5643
    Guest5643 avatar
    460 posts
    23 August 2019

    Hi i have a question.

    Why am i never allowed to mention the word edit or moderation when ive come across countless posts where people have used those 2 words? Why are some people allowed to and others not?

  29. Sophie_M
    Community Moderator
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    Sophie_M avatar
    5662 posts
    23 August 2019 in reply to Guest5643
    Hi Helium, discussion about moderation decisions and edits to posts are not on-topic for the forums.  This rule is in place to ensure that members can concentrate on the main purpose of the forums, which is to discuss issues relating to depression and anxiety.  

    However the forum is a busy space, and our moderators have many hundreds of posts to read through on a daily basis, including providing behind-the-scenes help and management for members at risk of suicide.  Because we prioritise the safety of members, it is not always possible for us to be across the content of every post at the time it goes live.  

    We would encourage you to report any posts you see on the forum that are in violation of our community rules so we can take a look.  Our aim is to be as consistent as possible with how these rules are applied, but we also make our decisions in context of the discussion that is occurring and whether the post being made is helpful and on-topic for the discussion, or not.

    We understand that moderation and edits to posts can feel personal, but we can assure you that it isn't.  Our team make hundreds of such decisions every day.  If you wish to discuss how your posts are being moderated, then you are welcome to contact us offline for further discussion.
    3 people found this helpful
  30. Guest5643
    Guest5643 avatar
    460 posts
    23 August 2019 in reply to Sophie_M
    Hi sophie m. Thankyou very much for explaining.
    2 people found this helpful

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