If you’re gearing up to have a conversation with someone you care about – especially if it’s a sensitive one – it’s normal to be nervous about saying the wrong thing or putting your foot in it. There’s no right or wrong way to go about it but it’s important that you choose a way that feels comfortable.

Here are three easy steps to help you have the conversation. 

1. Ask if they want to talk about it. It might be that they don’t want to and that’s ok too. Maybe you’re not the right person for them to talk to, but you can make some suggestions.

2. Listen. Silence may seem awkward at first but think of it as a chance for both of you to gather your thoughts. If you’re finding it difficult to understand what they’re talking about, it’s okay to ask them to explain further.

3. Support is the most important thing you can offer and if they refuse, help them explore their options for how they could begin to feel better.

Check out our ‘Have the conversation’ section for more tips and advice.