Beyond Blue is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and other relevant laws in relation to the management of personal information.
We collect, hold, use and disclose your personal information so you can make a donation to us.
We will collect your personal information if you:
We will deal with your personal information in the following ways:
1. Your personal information will be used to process your donation and provide you with a tax deductible receipt.
2. If you have provided to us your credit card details to make a secure credit card donation, we will use your credit card details to process the donation (we do not store your credit card details on our website or elsewhere).
3. Your name and the amount of the donation you make may be shown on our website (unless you choose to make a private or anonymous donation).
4. We may disclose your personal information:
We do not directly disclose personal information to recipients located overseas.
Our third-party service providers may store personal information overseas when providing services.
If you make an in memoriam donation or create a fundraising page in order to celebrate an event such as a wedding or birthday, you will be directed to a website hosted by Raisley. Raisley will collect your personal information (Raisley’s Privacy Policy is available on their website).
If you create a fundraising page as part of an activity to collect donations for Beyond Blue, you will be directed to a third-party website hosted by Raisely, Funraisin, Grassrootz or other (there are a number of registered platforms that connect to Beyond Blue). These third-party websites will collect your personal information and you can view their Privacy Policy on their website.
You can contact Beyond Blue to check the validity of any third-party connections.
Please refer to our Privacy Policy for information about how our websites and mobile applications use cookies, Google Analytics, Facebook analytics, SiteImprove analytics and marketing automation tools.
If you choose not to provide your personal information to us, we may not be able to process your donation or provide a tax deductible receipt.
We will otherwise collect, hold, use and disclose your personal information in accordance with our Privacy Policy which sets out how you may access and correct the personal information that we hold about you and how to complain about a suspected breach of your privacy or about how we have handled your personal information.
Email: privacy@beyondblue.org.au
Post: Attention:
The Privacy Officer
Beyond Blue
GPO 1883, Melbourne VIC 3001
This Privacy Collection Statement was last updated in October 2021 and may change from time to time. Any updated versions will be posted on this website and will be effective from the date of posting.
In this Privacy Collection Statement, references to “Beyond Blue”, "we", "us" and "our" are references to Beyond Blue Limited ACN 093 865 840.
As an organisation that supports people from across Australia, Beyond Blue acknowledges the Traditional Owners and Custodians of Country and their continuing connection to land, waters and community. We pay respect to Elders past and present.
First Nations Peoples are advised that this website may include reference to and images of deceased persons.
Beyond Blue is committed to safe inclusive spaces, policies and services for people of LGBTIQ+ communities and their families.
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