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Contact a NewAccess coach

NewAccess has Access coaches available in Brisbane North, Brisbane South, Gold Coast, Australian Capital Territory, South Western Sydney, Central and Eastern Sydney, Riverina/Murrumbidgee, North Coast NSW, Western Queensland – North West, Western Queensland – Central West and Western Queensland – South West. Coaches can be accessed over the phone or face-to-face, whichever is most convenient for you.

If you decide to work with a coach in person, you can find them at the locations below.

Queensland

Brisbane North (MIFQ)

Your Access coaches are located at the address below 8.30am – 4.30pm Monday to Friday at:

  • 298 Gilchrist Avenue, Herston, QLD  4006

Visit http://www.health.gov.au/internet/main/publishing.nsf/Content/PHN-Brisbane_North to view a map of the Primary Health Network's boundaries to check if you live in this service area. If you are unsure please call 07 3358 4424.

Call or email Brisbane North 07 3358 4424

Brisbane South (Belong)

Your Access coaches are located at the address below between 8.30-4.30pm Monday to Friday at:

  • 21 Hanify Street, Acacia Ridge, QLD  4110
Visit http://www.health.gov.au/internet/main/publishing.nsf/Content/PHN-Brisbane_South to view a map of the Primary Health Network's boundaries to check if you live in this service area. If you are unsure please call 07 3277 4231.
Call or email Brisbane South 07 3277 4321
NewAccess in Brisbane South has a specific focus on culturally and linguistically diverse communities.

Gold Coast (Bolton Clarke)

Your coaches are located at the address below 9am-5pm Monday to Friday at:

  • Unit 14, Minnie Central, 82-86 Minnie Street, Southport, QLD 4215

Visit http://www.health.gov.au/internet/main/publishing.nsf/Content/PHN-Gold_Coast to view a map of the Primary Health Network's boundaries to check if you live in this service area. If you are unsure please call 1800 010 630.

Call or email Gold Coast (Bolton Clarke) 1800 010 630

Western Queensland- South West (Lifeline Darling Downs & South West QLD Ltd.)

Your Access coaches are located in Roma and Charleville between 9.00am – 4.00pm Monday to Friday.

Click here to view a map of the Primary Health Network's boundaries to check if you live in this service area. If you are unsure please call 1300 991 443.

Call or email Western QLD - South West 1300 991 443

Western Queensland- Central West (Royal Flying Doctor Service)

Your Access coaches are located at the address below between 8:30am – 4:00pm Monday to Friday at:

  • 137 Eagle Street, Longreach, QLD 4730

Click here to view a map of the Primary Health Network's boundaries to check if you live in this service area. If you are unsure please call 07 4652 5800.

Call or email Western QLD - Central West 07 4652 5800

Western Queensland- North West (Centacare NQ)

Your Access coaches are located at the address below between 8:30am – 5:00pm Monday to Friday at:

  • Centacare NQ, 80 Short Street, Mount Isa, QLD 4825

Click here to view a map of the Primary Health Network's boundaries to check if you live in this service area. If you are unsure please call 1300 672 273.

Call or email Western QLD - North West 1300 672 273

Australian Capital Territory (nextstep Low Intensity)

Your Access coaches are located at the address below 8:30am – 5pm Monday to Friday at:

  • 2/1 Geils Ct, Deakin, ACT 2600

Visit www.health.gov.au/internet/main/publishing.nsf/Content/PHN-ACT to view a map of the Primary Health Network's boundaries to check if you live in this service area. If you are unsure please call 02 6287 8066.


Call or email Australian Capital Territory 02 6287 8066

New South Wales

North Coast 

Your Access coaches are based at the addresses below 8am – 6pm Monday to Friday, and are also able to see clients in several other locations in surrounding towns and communities. Visit www.health.gov.au/internet/main/publishing.nsf/Content/PHN-North_Coast to view a map of the Primary Health Network's boundaries to check if you live in this service area. If you are unsure please call 1800 010 630.

  • East Lismore: 2a Carrington Street, NSW 2480
  • Port Macquarie: 53 Lord Street, NSW 2444
  • Tweed Heads: Level 3, 145 Wharf Street, NSW 2486
Call or email North Coast 1800 010 630

South Western Sydney (Bolton Clarke)

Your Access coaches are located at the address below between 9:00-5:00pm Monday to Friday at:

  • Suite 6/220 Northumberland Road, Liverpool, NSW 2170

Visit http://www.health.gov.au/internet/main/publishing.nsf/Content/PHN-South_Western_Sydney to view a map of the Primary Health Network's boundaries to check if you live in this service area. If you are unsure please call 1800 010 630.

Call or email South Western Sydney 1800 010 630

Central and Eastern Sydney (Bolton Clarke)

Your Access coaches are located at the address below between 9:00-5:00pm Monday to Friday at:

  • 532 Queen Street, Petersham, NSW 2049

Visit http://www.health.gov.au/internet/main/publishing.nsf/Content/PHN-Central_and_Eastern_Sydney to view a map of the Primary Health Network's boundaries to check if you live in this service area. If you are unsure please call 1800 010 630.

Central and Eastern Sydney 1800 010 630

Riverina/Murrumbidgee (Intereach)

Your Access coaches are based at the addresses below 9am – 5pm Monday to Friday, and are also able to see clients in Cootamundra, as well as take phone sessions throughout Riverina/Murrumbidgee region:

  • Wagga Wagga: 20 Peter Street, NSW 2650
  • Deniliquin: 78 Napier Street, NSW 2710
  • Griffith: 51 Yambil St, NSW 2680 

The NewAccess Service is available throughout the Murrumbidgee region, visit http://www.health.gov.au/internet/main/publishing.nsf/Content/PHN-Murrumbidgee to view a map of the Primary Health Network's boundaries to check if you live in this service area.

This region includes the towns listed here (and many smaller communities in between). If you are unsure please call 02 6923 3195.

Call or email Riverina/Murrimbidgee 02 6923 3195
If you’re interested in having NewAccess commissioned in your local area, please get in contact with your local PHN to ask about the service via this link: http://www.health.gov.au/internet/main/publishing.nsf/Content/phn-locator

 

Crisis support

If you are in an emergency, or at immediate risk of harm to yourself or others, please contact emergency services on 000. Other services include:

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