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Contact a NewAccess coach

If NewAccess sounds like it’s right for you, the next step is to see if there is a service in your area.

Click on your state or territory below to find out if NewAccess is available near you. Once you’ve found your location, you can either call or email your local provider for more information or to book an initial appointment. 

NewAccess is currently only available in ACT, NSW and QLD. The Australian Government funds 31 Primary Health Networks (PHNs) of which 12 are currently delivering NewAccess.

Australian Capital Territory

Provider: Capital Health Network (the program is called Next Step in this region)

18 years and over

Hours: 8.30am – 5pm Monday to Friday

Enquire with ACT or call 02 6287 8066

View the service area map

New South Wales

NewAccess is delivered by different service providers including headspace.

Hunter New England and Central Coast (12–25 years)

headspace Tamworth and outposts: Armidale, Gunnedah, Moree – Enquire with Tamworth

 

Murrumbidgee (12-25 years)

headspace Wagga – Enquire with Wagga 

headspace Griffith – Enquire with Griffith

View the service area map

 

Nepean Blue Mountains – Lithgow and Hawkesbury only (16 years and over)

NewAccess provider: Marathon Health

Hours: 9am – 5pm Monday to Friday

Enquire with Lithgow and Hawkesbury or call 02 6333 2838

 

North Coast (16 years and over)

East Lismore, Port Macquarie, Tweed Heads and surrounding areas

NewAccess provider: Bolton Clarke

Hours: 9am – 5pm Monday to Friday 

Enquire with East Lismore, Port Macquarie, Tweed Heads or call 1800 010 630

View the service area map

headspace Lismore (12–25 years) – Enquire with Lismore

 

Sydney – Central and Eastern (16 years and over)

NewAccess provider: Bolton Clarke

Hours: 9am – 5pm Monday to Friday

Enquire with Central and Eastern Sydney or call 1800 010 630

View the service area map

 

Sydney – South Western (16 years and over)

NewAccess provider: Bolton Clarke

Hours: 9am – 5pm Monday to Friday

Enquire with South Western Sydney or call 1800 010 630

View the service area map

headspace Bankstown (12–25 years) – Enquire with Bankstown

headspace Campbelltown (12–25 years) – Enquire with Campbelltown

headspace Liverpool (12–25 years) – Enquire with Liverpool

 

Western NSW (16 years and over)

Bathurst, Dubbo, Orange and surrounding areas

NewAccess provider: Marathon Health

Hours: 9am – 5pm Monday to Friday

Enquire with Bathurst, Dubbo, Orange or call 02 6333 2838

View the service area map

Queensland

Brisbane North (18 years and over)

NewAccess provider: RFQ

Hours: 9am – 5pm Monday to Friday 

Enquire with Brisbane North or call 1300 159 795

View the service area map

 

Darling Downs and West Moreton (16 years and over)

Ipswich, Scenic Rim, Toowoomba and surrounding areas

NewAccess provider: RFQ

Hours: 8.30am – 4.30pm Monday to Friday 

Enquire with Ipswich, Scenic Rim, Toowoomba or call 1300 971 309

View the service area map

Dalby, Gatton, Kingaroy, Warwick and surrounding areas

NewAccess provider: Lives Lived Well

Hours: 8.30am – 4.30pm Monday to Friday 

Enquire with Dalby, Gatton, Kingaroy, Warwick or call 1300 971 309

View the service area map

 

Gold Coast (16 years and over)

NewAccess provider: Bolton Clarke

Hours: 9am – 5pm Monday to Friday 

Enquire with Gold Coast or call 1800 010 630

View the service area map

 

Fraser Coast (18 years and over)

NewAccess provider: RFQ

Hours: 9am – 5pm Monday to Friday 

Enquire with Fraser Coast  or call 1300 159 795

View the service area map

 

Western Queensland – North, Central and South (12 years and over)

NewAccess provider: Lives Lived Well

NewAccess Coaches are available via phone for all regions in Western QLD. In Roma you also have the option of seeing your Coach face-to-face if you prefer.

Hours: 8.30am – 4.30pm Monday to Friday 

Enquire with Western Queensland or call 1300 971 309

View the service area map

 

NewAccess not in your area? 

Please let us know. Your interest will assist our efforts to expand the program. Simply add your postcode to the form below and click submit. We also encourage you to contact your local Primary Health Network directly. Find out what PHN you are located in.

Crisis support

If you are in an emergency, or at immediate risk of harm to yourself or others, please contact emergency services on 000. Other services include:

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