are feeling stressed or overwhelmed about everyday life issues such as work, study, relationships, health, finances or loneliness.
live in the area where the Primary Health Network has chosen to fund the service
New South Wales
Queensland.
talk through your challenges – choosing one or two issues to focus on
develop a problem statement – defining exactly what the issues are
create a plan based on your needs – including practical actions to tackle the issues.
Just like counselling, your coach will support you to develop and work through your own tailored plan.
However, mental health coaching is different to counselling because:
it’s funded by the government so there’s no cost to you
it’s easy to access without long delays.
A government agency called the Australian Commission on Safety and Quality in HealthCare wrote the Digital Mental Health Standards to help people identify high quality digital
mental health services. They worked with people who use digital mental health, mental
health experts and industry to make sure that accredited services pay attention to the
things that keep services safe.
An accredited service keeps your information private and they will ask for your feedback to make the service better. They also make sure their services are based on strong evidence.
A service gets accredited by an approved agency that has been trained to check for safety and quality issues. They check evidence to show the service meets the Digital MentalHealth Standards so you can know that the service keeps people safe. The Commission has more information on the Digital Mental Health Standards and what accreditation means.