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Forums / Re-designing and upgrading the Online Forums / How can we improve the forums? Your suggestions and comments please

Topic: How can we improve the forums? Your suggestions and comments please

  1. tranzcrybe
    Valued Contributor
    • A special award for members who go above and beyond to support others here on the forums
    tranzcrybe avatar
    611 posts
    27 August 2021 in reply to blondguy

    ... nah, I don't have the heart to mention it.

    You are a positive influence on the forums, Paul - always looking out for others.

    Respect!

    2 people found this helpful
  2. Sophie_M
    Community Moderator
    • Works for beyondblue moderating these forums
    Sophie_M avatar
    5708 posts
    27 August 2021 in reply to blondguy
    Hi blondguy,

    Thank you for bringing this to the top of the forum lists, however the maintenance took place last night.

    Thank you very much for being a support for community and preparing other users for the possibility of the forum being offline.
  3. blondguy
    Life Member
    • Life membership is awarded by beyondblue for providing outstanding peer support to the online community over a period of 3+ years.
    • A member of beyondblue's blueVoices community
    blondguy avatar
    11207 posts
    27 August 2021 in reply to tranzcrybe

    thankyou tranzcrybe for understanding :-)

    Paul

    1 person found this helpful
  4. Hanna3
    Hanna3 avatar
    3105 posts
    1 September 2021 in reply to Sophie_M

    Hi Sophie,

    I often see a new post, and by the time I have thought about a reply and go back to it, it has been moved, and it's very difficult to find out where it has gone - sometimes I have to give up. These are first posts from new people here and they seem to get hidden away very fast under one of the sub-headings here.

    Is there some way to move them off New Posts less fast, or how can we know where the post has been moved to? Is there some way of assisting those of us who are trying to respond to newcomers & find we have lost their post? Thanks!

    1 person found this helpful
  5. Sophie_M
    Community Moderator
    • Works for beyondblue moderating these forums
    Sophie_M avatar
    5708 posts
    1 September 2021 in reply to Hanna3
    Hi Hanna3,

    Thanks for raising this issue. We hadn't considered how difficult it is for users to find a post once it has been moved to another forum. We can't think of any permanent solution at the moment but will be sure to raise this with the development team. 

    For the moment, you're welcome to email us at modsupport@beyondblue.org.au and we will likely be able to direct you to the post. 

    Thanks again Hanna :) 
  6. Guest9337
    Guest9337 avatar
    1002 posts
    1 September 2021 in reply to Hanna3

    Hi Hanna3, if you like I can assist with your issue of losing posts or threads.

    When you discover a thread you want to participate in, use your web browser to bookmark that page and add the bookmark to a folder called "beyond blue bookmarks" or similar. Then with each new thread, just click onto favourites and send it to the appropriate folder.

    Another way is to recall the time/date you first looked at the thread, and open up your web browser history and locate that time in your chronologically ordered history. It'll show up there certainly, unless u actively tell the browser to not save browsing history.

    Feel free to ask questions or google the process on youtubes for your particular browser.

    good luck have fun = glhf dng.

  7. Hanna3
    Hanna3 avatar
    3105 posts
    1 September 2021 in reply to Sophie_M

    Thanks Sophie I've had to search for ages sometimes to find them again and often they have still not been noticed. I don't like to see first posters here be left too long without at least a greeting as it can take a lot of courage to post on BB.

    It would be great if some way of tracing them could be worked out!

    Thanks for responding!

    1 person found this helpful

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