Webchat upgrade outage and disruption on 13 October 2026
Beyond Blue’s webchat counselling service is being upgraded, resulting in an outage between 5am - 7am on 13 October 2026, with potential disruptions until 9am.
We understand this may be a difficult time and are working to restore the service as soon as possible. Please know you're not alone.
Our free 24/7 telephone counselling service is still available on 1300 22 4636.
If there is an immediate risk of harm to yourself or others, please call 000.
If you or someone you know is thinking about suicide, call Lifeline on 13 11 14 or the Suicide Call Back Service on 1300 659 467.
Beyond Blue Webchat
Webchat is our free 24/7 online service for brief counselling.
It's your private, safe space to get mental health advice. Our counsellors will listen to you and support you. They can also help find the right mental health services if you need support.
It's your private, safe space to get mental health advice. Our counsellors will listen to you and support you. They can also help find the right mental health services if you need support.
