NewAccess Small Business - Mental Health Coaching - FAQ

Learn more about the program

1. What is NewAccess for Small Business?
2. How long does it take to get an appointment?
3. How does the program work?
4. Does Beyond Blue deliver NewAccess for Small Business? What is Beyond Blue's role in this program?
5. How long is each session? What time commitment is required for NewAccess for Small Business?
6. Is there a cost to the program?
7. What is Cognitive Behavioural Therapy (CBT)? What is Low-intensity Cognitive Behavioural Therapy (LiCBT)?
8. What's different about LiCBT vs other counselling programs, e.g. talking therapy?
9. What type of support does the NewAccess for Small business program provide? Can I get business support or business coaching?
10. Can I bring someone with me to sit in on the assessment / session?
11. Is NewAccess for Small Business a suitable service for me?
12. Will this affect my insurance?
13. Can you provide face-to-face or home visits?

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Eligibility criteria

14. What is the eligibility criteria?
15. I am not actively seeing a psychiatrist, only periodically for medication. Can I still enrol in NewAccess for Small Business?
16. Why does it matter if I am seeing a psychologist, psychiatrist or other mental health practitioners?
17. I previously completed NewAccess for Small Business. How soon can I re-enrol?
18. Can I sign up for my loved one or friend?
19. Does it matter I am not currently working, or my business isn't trading?
20. I run a business with my partner. Can my partner take part in the program too?

Mental health coaches

21. Why does NewAccess for Small Business use mental health coaches instead of counsellors or psychologists?
22. Why would I see a Coach when I could see a psychologist?
23. How I can ensure that I am assigned to a coach that is the right fit for me? Can I pick my own coach? What do I do if they are not the right fit?
24. What type of training and support do the NewAccess coaches receive?
25. Are there any coaches who are First Nations or from a different culture?

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What to expect after signing up

30. Can I have a coaching session after work or at the weekend?
27. Is there a waiting period?
26. What can I expect after signing up for NewAccess for Small Business?
28. What can I expect in my first appointment?
29. What do I do if I need to reschedule appointments?
31. What happens if things don't improve after six sessions?

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Confidentiality and consent

32. Can I remain anonymous? Is the service confidential? Is it possible my competitors could find out that I am doing this program?
33. Do you have to consent to store my information in the client management system (CMS)? What happens if I don’t give my consent?
34. Why do I have to provide my residential address? What happens if I don't want to provide my residential address?

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Program statistics

36. What is the average number of sessions that people have?
35. How many people participated in NewAccess for Small Business?

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History and background

37. Why was NewAccess for Small Business introduced?
38. What is NewAccess for Small Business based on?
39. How is the program funded?

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NewAccess for Small Business FAQs

Popular topics

Learn more about the program

1. What is NewAccess for Small Business?

2. How long does it take to get an appointment?

3. How does the program work?

4. Does Beyond Blue deliver NewAccess for Small Business? What is Beyond Blue's role in this program?

5. How long is each session? What time commitment is required for NewAccess for Small Business?

6. Is there a cost to the program?

7. What is Cognitive Behavioural Therapy (CBT)? What is Low-intensity Cognitive Behavioural Therapy (LiCBT)?

8. What's different about LiCBT vs other counselling programs, e.g. talking therapy?

9. What type of support does the NewAccess for Small business program provide? Can I get business support or business coaching?

10. Can I bring someone with me to sit in on the assessment / session?

11. Is NewAccess for Small Business a suitable service for me?

12. Will this affect my insurance?

13. Can you provide face-to-face or home visits?

Loading component...

Eligibility criteria

14. What is the eligibility criteria?

15. I am not actively seeing a psychiatrist, only periodically for medication. Can I still enrol in NewAccess for Small Business?

16. Why does it matter if I am seeing a psychologist, psychiatrist or other mental health practitioners?

17. I previously completed NewAccess for Small Business. How soon can I re-enrol?

18. Can I sign up for my loved one or friend?

19. Does it matter I am not currently working, or my business isn't trading?

20. I run a business with my partner. Can my partner take part in the program too?

Mental health coaches

21. Why does NewAccess for Small Business use mental health coaches instead of counsellors or psychologists?

22. Why would I see a Coach when I could see a psychologist?

23. How I can ensure that I am assigned to a coach that is the right fit for me? Can I pick my own coach? What do I do if they are not the right fit?

24. What type of training and support do the NewAccess coaches receive?

25. Are there any coaches who are First Nations or from a different culture?

Loading component...

What to expect after signing up

30. Can I have a coaching session after work or at the weekend?

27. Is there a waiting period?

26. What can I expect after signing up for NewAccess for Small Business?

28. What can I expect in my first appointment?

29. What do I do if I need to reschedule appointments?

31. What happens if things don't improve after six sessions?

Loading component...

Confidentiality and consent

32. Can I remain anonymous? Is the service confidential? Is it possible my competitors could find out that I am doing this program?

33. Do you have to consent to store my information in the client management system (CMS)? What happens if I don’t give my consent?

34. Why do I have to provide my residential address? What happens if I don't want to provide my residential address?

Loading component...

Program statistics

36. What is the average number of sessions that people have?

35. How many people participated in NewAccess for Small Business?

Loading component...

History and background

37. Why was NewAccess for Small Business introduced?

38. What is NewAccess for Small Business based on?

39. How is the program funded?

Loading component...

Make wellbeing a part of your every day

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Subscribe to receive info about mental health, keeping well and stories from our community.

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Learn more about the program

1. What is NewAccess for Small Business?

2. How long does it take to get an appointment?

3. How does the program work?

4. Does Beyond Blue deliver NewAccess for Small Business? What is Beyond Blue's role in this program?

5. How long is each session? What time commitment is required for NewAccess for Small Business?

6. Is there a cost to the program?

7. What is Cognitive Behavioural Therapy (CBT)? What is Low-intensity Cognitive Behavioural Therapy (LiCBT)?

8. What's different about LiCBT vs other counselling programs, e.g. talking therapy?

9. What type of support does the NewAccess for Small business program provide? Can I get business support or business coaching?

10. Can I bring someone with me to sit in on the assessment / session?

11. Is NewAccess for Small Business a suitable service for me?

12. Will this affect my insurance?

13. Can you provide face-to-face or home visits?

Mental health coaches

21. Why does NewAccess for Small Business use mental health coaches instead of counsellors or psychologists?

22. Why would I see a Coach when I could see a psychologist?

23. How I can ensure that I am assigned to a coach that is the right fit for me? Can I pick my own coach? What do I do if they are not the right fit?

24. What type of training and support do the NewAccess coaches receive?

25. Are there any coaches who are First Nations or from a different culture?

What to expect after signing up