Get a mental health coach that gets small business
NewAccess is a confidential guided 6-session mental health coaching program for anyone feeling stressed or overwhelmed about everyday life issues.
Learn more about the NewAccess programs that we offer.
Important update about NewAccess Community
From 5 May 2026, all NewAccess Community sites will no longer be accepting new enquiries.
If you’re currently participating in NewAccess Community mental health coaching, you can continue with your sessions as planned. Your mental health coach will support you to complete the program and will talk with you about next steps if you’d like ongoing support.
Before Blue for Workplaces
Before Blue is available to employees of participating organisations.
Before Blue for workplaces is a free and highly confidential mental health coaching service, delivered via phone or videoconferencing. No GP referral is required.
NewAccess program structure
You’ll meet with your coach for 6 sessions over 6 weeks. Your coach will then talk to you about booking follow up sessions to check in on your progress.
Initial assessment – up to 60 minutes
At your first session with your coach you’ll:
Talk through your challenges – choosing one or two issues to focus on
Develop a problem statement – defining exactly what the issues are
Create a plan based on your needs – including practical actions to tackle the issues
If you need more support than NewAccess can offer, your coach will help you find a more appropriate service.
Difference between mental health coaching and counselling
Just like counselling, your coach will support you to develop and work through your own tailored plan.
However, mental health coaching is different to counselling because:
You don’t need a GP referral or mental health treatment plan to access the program
It’s funded by the government so there’s no cost to you
It’s easy to access without long delays
Before Blue for Workplaces
Alternatives to NewAccess
We’re so glad you’re looking for support for your mental health, it can be difficult to take the first step. We’re here to help you. If NewAccess isn’t right for you, there are other options.
If NewAccess isn’t available for you in your area:
Check if a similar program is available through your local Primary Health Network
- Find a mental health professional near you
Learn about other options to Get mental health support
Connect with trusted, accredited digital mental health services at Mental Health Check‑In
The Digital Mental Health Standards were developed by the Australian Commission on Safety and Quality in Health Care to support the identification of high‑quality digital mental health services. The Standards were informed by consultation with people who use digital mental health services, mental health professionals, and industry, with a focus on safety, quality, and effectiveness.
Accredited services are required to comply with the requirements. Accreditation is granted by an approved accrediting agency trained to assess safety and quality requirements. These agencies review evidence to confirm that services meet the Digital Mental Health Standards. Further information about the Standards and the accreditation process is available from the Commission.
