Man talking on telephone


NewAccess workplaces

This program is available only for employees of participating APS agencies.

Work or life pressures causing you stress? NewAccess workplaces can help.

Enquire below or by calling 1300 907 814.

Each day many of us are tackling challenges in our work and personal life, contributing to feelings such as unhappiness, stress or worry. If this sounds familiar, NewAccess workplaces might be right for you.

NewAccess workplaces is a free and confidential service that consists of six mental health coaching sessions, and two follow-up sessions at one month and six months, with a specially trained Coach.

  • At the first appointment, the Coach will complete an initial assessment with you and develop a program tailored to your needs.
  • The Coach will help you set practical goals and give you the skills to manage work and life pressures so that you can get back to feeling good again.
  • The Coaches are also well-connected in the community and can link you with relevant support groups to address employment, financial, education, housing and/or other concerns.

You can gain easy and rapid access wherever you are, as delivery is via telephone and videoconferencing. You can also self-refer as no GP referral or mental health treatment plan is required.

Enquire online here

NewAccess workplaces is a highly confidential service – workplaces do not receive any individual, identifiable personal information about participants.

*indicates mandatory field

Phone number should be between 10 and 12 characters
Postcode must be 4 characters
What’s the best time of day to call you? (You can select more than one)


When you click submit, your enquiry will go to an Intake Officer who will contact you shortly.


To enquire via phone, call 1300 907 814.

For more information on NewAccess workplaces program, please read our FAQs and Privacy Policy.

NewAccess workplaces is not a crisis service. If you are in an emergency, or at immediate risk of harm to yourself or others, please call 000.

I highly recommend this program as a participant who has a fairly senior position in the public service, and high functioning but prone to almost crippling episodes of depression and anxiety, this program has been invaluable.

– NewAccess Participant


Your non-judgemental approach made me feel at ease from the first session. With your assistance I have been able to identify and make changes to my thought patterns and behaviours.

– NewAccess Participant


We take complaints seriously and aim to resolve them quickly and fairly.If you are not satisfied with our service or wish to provide feedback, please contact us via:


Or phone 1300 907 814 between 9am and 5pm, Monday to Friday on standard business days to discuss your complaint.