Talk to a counsellor
Our free telephone and online counselling service is open 24/7 for everyone in Australia.
No matter who you are, or how you're feeling, reach out to our free counselling services for support – we'll point you in the right direction so you can get the help you need.
More people are currently reaching out for support than usual.
A counsellor will chat with you as soon as one is available, however you may experience a longer wait, especially during our busiest times between 5pm and midnight (Melbourne time).
Translation, hearing and speech services
Call Speak and Listen (speech-to-speech relay) on 1800 555 727 and ask for 1300 22 4636
Call TTY (teletypewriter) on 1800 555 677 and ask for 1300 22 4636
Call the Translating and Interpreting Service (TIS) on 13 14 50
Connect to the National Relay Service (internet relay) and ask for 1300 22 4636
Reasons to talk to our counsellors
You can talk to the Beyond Blue Support Service whenever you need brief telephone or online counselling. We’re here to listen. You might:
- Be having a really bad day
- Feel overwhelmed and not know where to start
- Have diagnosed anxiety or depression
- Need help to support a partner, family member or friend
We can also help you find the right mental health services for you if you need extra support.
If you don’t need to talk to a counsellor right now, but you have a question about mental health resources, you can email us. We’ll reply to you within 24 hours.
For information about mental health resources and services use our Email Support Service.
For general enquiries such as fundraising and media, please contact the Beyond Blue office.
Find a mental health professional
Figuring out who to see to support your mental health can be hard.
We explain what different mental health professionals do and how to find one near you.
National mental health helplines and support groups
Reach out to these mental health helplines and support groups for mental health. They're free for everyone in Australia.
Supporting people with complex ongoing needs
Beyond Blue and MIND Australia are working together to ensure people with more complex or enduring needs receive the right level of care, at the right time alongside the Beyond Blue Support Service.
Connect with your online peer support community
Over 50,000 posts in our online community discuss how people just like you manage and look after their mental health and wellbeing.
Mental health coaching for small business owners
NewAccess for Small Business is a free, confidential mental health coaching program, designed to help small business owners and sole traders manage stress, worry and overwhelm.
Related information
- National mental health helplines and support groups – the Australian mental health community is here to help you
- Check your mental health – use one of our simple tools to assess your mental health. Choose the one that’s right for you and get the resources and support you may need.
- Anxiety - signs, symptoms and treatment
- Depression - signs, symptoms and treatment
- Suicide prevention – resources and information
The Digital Mental Health Standards were developed by the Australian Commission on Safety and Quality in Health Care to support the identification of high‑quality digital mental health services. The Standards were informed by consultation with people who use digital mental health services, mental health professionals, and industry, with a focus on safety, quality, and effectiveness.
Accredited services are required to comply with the requirements. Accreditation is granted by an approved accrediting agency trained to assess safety and quality requirements. These agencies review evidence to confirm that services meet the Digital Mental Health Standards. Further information about the Standards and the accreditation process is available from the Commission.
