More people are currently reaching out for support than usual.

A counsellor will chat with you as soon as one is available, however you may experience a longer wait, especially during our busiest times between 5pm and midnight (Melbourne time).

Talk to a counsellor

Our free telephone and online counselling service is open 24/7 for everyone in Australia.

No matter who you are, or how you're feeling, reach out to our free counselling services for support – we'll point you in the right direction so you can get the help you need.

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Call a counsellor

Our mental health line counsellors are ready to listen to you any time of day or night.

Get free, confidential telephone counselling (local call costs apply).

Call 1300 22 4636

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Chat to a counsellor online

Experienced online counsellors are here 24/7 at our Webchat Support Service.

All webchats are free and you don’t have to tell us your real name if you don’t want to.

Webchat Support Service

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Translation, hearing and speech services

Call the Translating and Interpreting Service (TIS) on 13 14 50.
Connect to the National Relay Service (internet relay) and ask for 1300 22 4636.
Call TTY (teletypewriter) on 1800 555 677 and ask for 1300 22 4636.
Call Speak and Listen (speech-to-speech relay) on 1800 555 727 and ask for 1300 22 4636.

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Reasons to talk to our counsellors

You can talk to the Beyond Blue Support Service whenever you need brief telephone or online counselling. We’re here to listen. You might:

be having a really bad day
feel overwhelmed and not know where to start
have diagnosed anxiety or depression
need help to support a partner, family member or friend.

We can also help you find the right mental health services for you if you need extra support.

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If you call us, you’ll select an option from a voice menu. Or you can just hold on to the line to talk to a counsellor.

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A counsellor will answer your call or chat. They’ll ask for your first name and a few details. You don’t have to tell the counsellor your name if you don’t want to.

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The counsellor will listen to you and support you. Sometimes that’s all you’ll need. The counsellor can also support you to take the next steps in your mental health journey.

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If you don’t need to talk to a counsellor right now, but you have a question about mental health resources, you can email us. We’ll reply to you within 24 hours.

For information about mental health resources and services use our Email Support Service.

For general enquiries such as fundraising and media contact the Beyond Blue office.

Email Support Service

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Our NewAccess mental health coaching program may be right for you if you’re not currently seeing a psychologist or psychiatrist.

Stressed or overwhelmed about everyday life issues? Mental health coaches give you the tools to support your mental health. This can include everyday issues like work, study, relationships, health or loneliness.

Learn more about mental health coaching

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Figuring out who to see to support your mental health can be hard.

We explain what different mental health professionals do and how to find one near you.

Find a mental health professional

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“I’m a doctor, I shouldn’t get sick” – Geoff’s experience of work stress and depression

Despite spending decades helping others get better, Geoff’s greatest challenge was taking care of himself.

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Parenting, depression and coping with life – Georgie’s story

After a tough upbringing, Georgie wants to use her past experiences to create a safe environment for her family.

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Contact us for other enquiries

Contact Beyond Blue head office

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Related information

National mental health helplines and support groups – the Australian mental health community is here to help you
Check your mental health – use one of our simple tools to assess your mental health. Choose the one that’s right for you and get the resources and support you may need.
Anxiety - signs, symptoms and treatment
Depression - signs, symptoms and treatment
Suicide prevention – resources and information

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Call a counsellor on 1300 22 4636

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Learn about women's mental health

Learn about the factors affecting women's mental health and find resources to support your wellbeing as a woman.

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_{^{An accredited service keeps your information private and they will ask for your feedback
to make the service better. They also make sure their services are based on strong
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^{_{A service gets accredited by an approved agency that has been trained to check for safety
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Make wellbeing a part of your every day

Learn more about the PACE app

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Subscribe to receive info about mental health, keeping well and stories from our community.

Subscribe to newsletter

Talk to a counsellor

Call a counsellor

Chat to a counsellor online

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Translation, hearing and speech services

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Reasons to talk to our counsellors

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What happens when you talk or chat

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Where can I get ongoing mental health assistance?

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Journey to recovery - personal stories

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“I’m a doctor, I shouldn’t get sick” – Geoff’s experience of work stress and depression

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Parenting, depression and coping with life – Georgie’s story

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Contact us for other enquiries

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Related information

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Still unsure what support is right for you?

Call a counsellor on 1300 22 4636

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Learn about women's mental health

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Make wellbeing a part of your every day

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Subscribe to receive info about mental health, keeping well and stories from our community.

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Chat to a counsellor online

Translation, hearing and speech services

Journey to recovery - personal stories

“I’m a doctor, I shouldn’t get sick” – Geoff’s experience of work stress and depression

Parenting, depression and coping with life – Georgie’s story

Contact us for other enquiries

Call a counsellor on 1300 22 4636

Learn about women's mental health

Make wellbeing a part of your every day

Subscribe to receive info about mental health, keeping well and stories from our community.