Talk to a counsellor

Our free telephone and online counselling service is open 24/7 for everyone in Australia.

No matter who you are, or how you're feeling, reach out to our free counselling services for support – we'll point you in the right direction so you can get the help you need.

Webchat upgrade outage and disruption on 13 October 2026

Beyond Blue’s webchat counselling service is being upgraded, resulting in an outage between 5am - 7am on 13 October 2026, with potential disruptions until 9am.

We understand this may be a difficult time and are working to restore the service as soon as possible. Please know you're not alone.

Our free 24/7 telephone counselling service is still available on 1300 22 4636.

If there is an immediate risk of harm to yourself or others, please call 000.

If you or someone you know is thinking about suicide, call Lifeline on 13 11 14 or the Suicide Call Back Service on 1300 659 467.