Our free telephone and online counselling service is open 24/7 for everyone in Australia.
No matter who you are, or how you're feeling, reach out to our free counselling services for support – we'll point you in the right direction so you can get the help you need.
Call Speak and Listen (speech-to-speech relay) on 1800 555 727 and ask for 1300 22 4636
Call TTY (teletypewriter) on 1800 555 677 and ask for 1300 22 4636
Call the Translating and Interpreting Service (TIS) on 13 14 50
Connect to the National Relay Service (internet relay) and ask for 1300 22 4636
You can talk to the Beyond Blue Support Service whenever you need brief telephone or online counselling. We’re here to listen. You might:
We can also help you find the right mental health services for you if you need extra support.
If you don’t need to talk to a counsellor right now, but you have a question about mental health resources, you can email us. We’ll reply to you within 24 hours.
For information about mental health resources and services use our Email Support Service.
For general enquiries such as fundraising and media, please contact the Beyond Blue office.
The Digital Mental Health Standards were developed by the Australian Commission on Safety and Quality in Health Care to support the identification of high‑quality digital mental health services. The Standards were informed by consultation with people who use digital mental health services, mental health professionals, and industry, with a focus on safety, quality, and effectiveness.
Accredited services are required to comply with the requirements. Accreditation is granted by an approved accrediting agency trained to assess safety and quality requirements. These agencies review evidence to confirm that services meet the Digital Mental Health Standards. Further information about the Standards and the accreditation process is available from the Commission.