What does a session involve?
How long is each session and how much does it cost?
Each session with a beyondblue Connect mentor is 30–45 minutes long. This is a free service.
Do I need a referral to access the service?
No, you can refer yourself. However, a GP or health professional can also refer you.
How long do I have to wait for an appointment after contacting a beyonblue Connect mentor?
A beyondblue Connect mentor will contact you to book an appointment as soon as possible. Appointments are usually booked within a week.
Is the service confidential?
The service is completely confidential.
Can the beyondblue Connect mentors do home visits?
Appointments can be over the phone or in person at a beyondblue Connect site. Mentors are not able to do home visits.
Can I bring someone to sit in on the session?
beyondblue Connect does not provide relationship counselling, but if you would feel more comfortable having your partner, a family member or friend sit with you, they are welcome to join the appointment.