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Forums / Re-designing and upgrading the Online Forums / How can we improve the forums? Your suggestions and comments please

Topic: How can we improve the forums? Your suggestions and comments please

  1. Croix
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    10382 posts
    23 November 2021 in reply to geoff

    Dear Geoff

    I quite agree with everything you say in your post. If I miss someone it's probably either a failing in me, for which I unreservedly apologize, or due to circumstances beyong my control.

    20 years is more than an impressive feat, it show true dedication

    Regards

    Croix

    2 people found this helpful
  2. Positive_vibes89
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    118 posts
    30 November 2021

    A Champions platform that has pop up notifications of when someone has replied to a post. I sometimes miss responding to posts because I dont get a notification to respond back. Or if the notifications go directly to email so we know that we need to log into the forums to reply to somone. Sometimes life can be busy and I forget to delegate time to the forum, so notifications can prompt more frequent log ins.

    4 people found this helpful
  3. geoff
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    30 November 2021 in reply to Positive_vibes89

    Hello Positive_vibes, agree and this is something we have been wanting for a long time.

    It would be interesting to know what's done when the site is 'under maintenance'.

    .Geoff.

    3 people found this helpful
  4. geoff
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    30 November 2021 in reply to Croix

    Hello Croix, I'm a bit late in replying back to you, sorry, but my post count would be much more than what it presently is.

    Geoff.

  5. geoff
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    1 December 2021 in reply to geoff

    Hi Everyone, I just wonder whether the OP is unable to tick a reply they have just made themselves, that is 'Mark this post as helpful' and just leave it to others to tick.

    Geoff.

    2 people found this helpful
  6. Positive_vibes89
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    2 December 2021 in reply to geoff
    I also think a reminder that says. .........."hello we have missed you in the forums. You have not logged in for X amount of days." I sometimes dont even log in for a few days, a email prompting reminder would be useful just to log in and respond to some posts.
    2 people found this helpful
  7. Summer Rose
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    2 December 2021 in reply to Positive_vibes89

    Hi Positive-Vibes89

    I found your suggestion really interesting, from the perspective of how different we all are.

    If I got an email like the one you described I would feel uneasy, like I’m being monitored, and then I would feel pressured.

    Not saying it’s not a great idea for some. But illustrates just how hard it is for bb to meet all the legitimate, yet sometimes competing, needs of the community.

    Kind thoughts to you

    2 people found this helpful
  8. blondguy
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    2 December 2021 in reply to Positive_vibes89

    Hi Everyone!

    Hey PostiveV....Welcome to the forums! and thankyou for helping people help themselves with your experience

    PVibes mentioned 'I sometimes miss responding to posts because I dont get a notification to respond back' This is a important point that would assist in the long term growth of the forums. Beyond Blue are aware of the benefits of members being notified as you posted above

    In the meantime we have our 'My Threads' header where we can check for any replies until the new forum platform is announced

    my kindest

    Paul

  9. blondguy
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    3 December 2021 in reply to geoff

    Hi Geoff

    you mentioned 'It would be interesting to know what's done when the site is 'under maintenance'

    Even though our current platform is dated it is still a national forum with a huge increase in activity (hits) after covid started in 2020. The system requires maintenance to provide ongoing stability/performance

    I hope this helps

    Paul

    1 person found this helpful
  10. geoff
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    3 December 2021 in reply to blondguy

    Hi Paul, thanks for your reply and understand exactly what you've said, so thank you.

    I agree that it's a national forum and that now the hits would have vastly increased since this pandemic developed, that is Covid, and realise many different problems may surface that require attention.

    Please, everybody, look after yourself and this includes you, Paul.

    Take care.

    Geoff.

  11. geoff
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    3 December 2021 in reply to Croix

    Hello Croix, thank you so much for your compliment, and as you have said, ' 20 years is more than an impressive feat, it shows true dedication' and although this may seem to be a long time, every day is completely different from the day before, that's why I've been on here for so long.

    There are many threads, comments and/or replies that I can link back to what I've been through myself and feel that a reply is needed to try and help this person understand that help will certainly benefit them through this time.

    I have to apologise to those who have wanted me to reply back to them, but for some reason, I have not seen their comment, as I've been busy elsewhere, that's my fault and will endeavour not to miss out on getting back to them.

    Please look after yourselves and thank you again Croix.

    Geoff.

    1 person found this helpful
  12. geoff
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    3 December 2021 in reply to Positive_vibes89

    Hello Positive_vibes, I absolutely agree with what you've said, 'an email prompting reminder would be useful just to log in and respond to some posts' and I do recall this happening at one stage, probably years ago, where I did receive an email saying that someone had replied to me, but it only happened a couple of times, but it certainly is a fabulous idea, then that particular person waiting for a reply won't be disappointed because they have been able to connect with what you have mentioned.

    Thanks, Positive_vibes for suggesting this.

    Geoff.

    1 person found this helpful

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