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Forums / Welcome and orientation / links taking me somewhere else

Topic: links taking me somewhere else

15 posts, 0 answered
  1. scorch
    scorch avatar
    182 posts
    12 March 2014

    Hi

    I've been trying to access a thread started by Matty, but every time I click the link it takes me to another thread on a different topic started by someone else.

    I have never had this happen before.  The thread it takes me to doesn't even appear anywhere else on the forum list that I can see...

    Is this happening to anyone else or just me???

  2. Chris B
    Community Manager
    • Works for beyondblue managing these forums. Not a mental health professional, but here to help. Email: christopher.banks@beyondblue.org.au
    • A member of beyondblue's blueVoices community
    Chris B avatar
    1757 posts
    14 March 2014 in reply to scorch

    Hi scorch,

    We have been unable to reproduce this error at our end, if any users are experiencing this, please reply to this thread and provide as much information as you can about what is happening eg. what thread you are trying to access and which one you are being taken to.

  3. Girl_Anachronism
    blueVoices member
    • A member of beyondblue's blueVoices community
    Girl_Anachronism avatar
    899 posts
    14 March 2014 in reply to Chris B
    I can say that this happened a few times to me.

    I'll be going through the depression forum, reading the highlghted threads with new replies but not actually replying to any yet. I'll click a thread ( let's name this Thread A) and then continue and read a few more. I'll then try click the next thread, from the depression forum homepage, Thread B. Instead of loading that Thread B, it will display Thread A. I'll try going back and reclicking Thread B.

    I have tried both clicking 'back' on my browser ( Mozilla Firefox) and clicking the link on the word 'Depression' at the top of the page to get back to the Depression homepage. I have also tried clicking on other threads, both highlighted and \non highlighted  and they load fine. I try Thread B and it still loads Thread A. The only way I can load Thread B that I have found is to wait an hour or so, re login and then it will load fine. I don't know if it is the time passing or the relogging in that fixes it.

    I wish I could tell you which threads they were, but this last happened to me about a week ago so I don't remember. I think it may have been a thread by Scorch I was trying to access and a thread by Stressless kept appearing instead. However the other time this happened before, it has been different threads and different users.

    Next time this happens I will try logging out immediately and logging back in to see if that is what fixes it. I will also see if clearing my cache helps. I'll also post on here if it happens to me again, but it happens at random for me so I don't when that will be.

    GA
  4. Chris B
    Community Manager
    • Works for beyondblue managing these forums. Not a mental health professional, but here to help. Email: christopher.banks@beyondblue.org.au
    • A member of beyondblue's blueVoices community
    Chris B avatar
    1757 posts
    14 March 2014 in reply to Girl_Anachronism
    OK thanks GA that is helpful to know.  If it does happen again, please let us know which thread as that will make it much easier to diagnose the problem.
  5. scorch
    scorch avatar
    182 posts
    17 March 2014 in reply to Chris B

    Hi Chris

    I logged out and back in but it kept happening, I clicked the link several times with that same result... and then the issue suddenly fixed itself after about half an hour.

    If it helps, I also use Mozilla Firefox as a browser.  Perhaps it has something to do with that?

  6. Chris B
    Community Manager
    • Works for beyondblue managing these forums. Not a mental health professional, but here to help. Email: christopher.banks@beyondblue.org.au
    • A member of beyondblue's blueVoices community
    Chris B avatar
    1757 posts
    17 March 2014 in reply to scorch

    Hi scorch,

    Thanks for letting us know, can you tell us what thread this was happening in?  Next time this occurs, if you are also able to reply here and say 'this is where it is happening right now' that will help us greatly in diagnosing the problem. It sounds like the issue may be intermittent. Thanks for your patience.

  7. scorch
    scorch avatar
    182 posts
    17 March 2014 in reply to Chris B

    Hi Chris.  I reported the issue using the 'report post' button at the time and received a reply.  The thread I was trying to access was 'Just got some news' by mattyj and it was taking me to a thread by Hazard Cat.

     If it happens again I will let you know straight away :)

  8. Girl_Anachronism
    blueVoices member
    • A member of beyondblue's blueVoices community
    Girl_Anachronism avatar
    899 posts
    15 April 2014 in reply to scorch

    Hi chris,

    This is happening right now. I am trying to access Genimo's thread, "Just started an SSRI" and it keeps taking me to Harry's thread, "I need help to process these things that are haunting me.". 

     

    GA

  9. Chris B
    Community Manager
    • Works for beyondblue managing these forums. Not a mental health professional, but here to help. Email: christopher.banks@beyondblue.org.au
    • A member of beyondblue's blueVoices community
    Chris B avatar
    1757 posts
    15 April 2014 in reply to Girl_Anachronism
    Thanks GA, we're looking into it now.
  10. Girl_Anachronism
    blueVoices member
    • A member of beyondblue's blueVoices community
    Girl_Anachronism avatar
    899 posts
    15 April 2014 in reply to Chris B

    The link is working again. 

  11. Chris B
    Community Manager
    • Works for beyondblue managing these forums. Not a mental health professional, but here to help. Email: christopher.banks@beyondblue.org.au
    • A member of beyondblue's blueVoices community
    Chris B avatar
    1757 posts
    15 April 2014 in reply to Girl_Anachronism
    Hi GA, thanks, we're still trying to see if we can work out what happened. Can you remember if you were trying to access the thread directly from the 'Depression' forum, or were you trying to access it from 'New posts' or one of the other tabs?
  12. Girl_Anachronism
    blueVoices member
    • A member of beyondblue's blueVoices community
    Girl_Anachronism avatar
    899 posts
    15 April 2014 in reply to Chris B

    Hi Chris,

    I was accessing it straight from the depression forum. I was in another post, hit the word depression to take me back to the depression forum and then tried to access genimo's post. I had accessed harry's thread a few posts previously.

    If it matters I am accessing the siteon a tablet, though the last time this happened it happened on my laptop.

    GA

  13. Girl_Anachronism
    blueVoices member
    • A member of beyondblue's blueVoices community
    Girl_Anachronism avatar
    899 posts
    19 April 2014 in reply to Girl_Anachronism
    This is happening again.

    I am trying to access the post in the depression forum, from the depression home page called 'I am a failure' by Iamsotired. Instead it brings me to 'Anxiety and Self Esteem" by Tsarism in the anxiety forums.

    I have tried logging out and in but no cigar. I am going to have a shower and hopefully when I get back it will have fixed itself. ;)

    Just thought I should report this anyway.

    GA
  14. Jo3
    blueVoices member
    • A member of beyondblue's blueVoices community
    Jo3 avatar
    2269 posts
    19 April 2014 in reply to Girl_Anachronism

    Hi GA

    The same thing happened to me too.   Don't know what's going on???

    JO

  15. Chris B
    Community Manager
    • Works for beyondblue managing these forums. Not a mental health professional, but here to help. Email: christopher.banks@beyondblue.org.au
    • A member of beyondblue's blueVoices community
    Chris B avatar
    1757 posts
    22 April 2014 in reply to Girl_Anachronism
    Thanks GA, this error appears to have resolved itself again, but we will continue to investigate what may be happening to cause this intermittent error.

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