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Forums / Welcome and orientation / Suggestion: First Posts & Other Posts

Topic: Suggestion: First Posts & Other Posts

2 posts, 0 answered
  1. HA1
    Champion Alumni
    • Community champion volunteers who are not currently active on the forums.
    • A member of beyondblue's blueVoices community
    HA1 avatar
    566 posts
    26 September 2014

    On many occasions I have come across first time posters whose posts fall down to page due to the volume on posting traffic on some days.  This is understandable and maybe unavoidable.

    However, could I suggest that a separate posting Tab be created (in addition to the All Posts, New Posts, and My Posts).  This tab should be for first time posters and those posters that the BB moderator deems necessary to have attached to it the message at bottom about contacting the BB Support line (generally those posts are those where the poster has shown signs of deep anxiety or desperation).  This will avoid the situation where a post that warrants immediate attention indadvertedly falls between the cracks and onto page 2.  Just a suggestion. Or is what I am suggesting creating a false sense of priority?

    Take care

    K

  2. Chris B
    Community Manager
    • Works for beyondblue managing these forums. Not a mental health professional, but here to help. Email: christopher.banks@beyondblue.org.au
    • A member of beyondblue's blueVoices community
    Chris B avatar
    1757 posts
    30 September 2014 in reply to HA1

    Hi AOK,

     

    Thanks for the suggestions. It is a difficult one to manage - we do have many new members joining each day, but we also have a lot of regular members who engage, so it would probably be unfair to prioritise some posts over others., we do provide tips for new members to encourage them to get involved in discussions and introduce themselves, as this is usually the best way to get responses in a forum environment and also feel like you belong.

     

    Please rest assured, the posts you see with our message at the bottom have received a reply from our support service so they have not been missed. 

     

    We will be adding some features before the end of the year that will allow you to subscribe to threads you are interested in, so you'll get a message when there are new replies in that thread. This should make it easier for you to keep on top of discussions that you're participating in.

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