For the past 15 years, Beyond Blue has been working to reduce discrimination by the insurance industry for people with mental health conditions when accessing insurance products.
Insurers continue to discriminate against people with mental health conditions and Beyond Blue is fighting hard to put an end to their unethical and unlawful practices.
The Financial Services Council (FSC) – the insurers’ peak body – recently released the Life Insurance Code of Conduct, the first of its kind for the life insurance industry. But disappointingly, it makes no mention of how life insurers should engage with the large proportion of the population with mental health conditions. Read Beyond Blue's very strong statement on the issue, in partnership with Mental Health Australia and the Public Interest Advocacy Centre.
Beyond Blue also recently made a submission to the Australian Government Treasury's review into people seeking dispute resolution from insurers. Beyond Blue's submission spotlights the stressful experience people often have when engaging with the external dispute resolution system. It also gives recommendations on how the system could be improved to better support people with mental health conditions. You can read our response here.
We want to see change so that insurers do not unfairly discriminate on mental health grounds and apply sound, effective and proportionate judgement to individual insurance policy applications and claims, based on robust, contemporary statistical and actuarial data.