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Forums / Welcome and orientation / Advice needed: Moderating social media

Topic: Advice needed: Moderating social media

1 posts, 0 answered
  1. opplevelse
    opplevelse avatar
    1 posts
    12 May 2021

    So I am a moderator on a very large forum. Occasionally we get posts indicating depression and one such post has appeared recently. I wont repost it here as it would then become searchable, but needless to say it indicates a depressed individual who is threatening self harm. This person has said very similar things over a very long period of time (probably 15 years or more), and has a very confused and odd look of the world, is full of conspiracy theories and I suspect he has some other serious mental health issues. Over the last 15+ years various people have tried to help him on the forum, but none have been successful, and to many it appears his posts are nothing more than attention seeking. "It's tough to help someone who actively does not want to be helped. Complaining about his lot in life is such a part of his identity at this point" as one other moderator put it, and I tend to agree.

    I'm actually not so worried about him self harming, as this has been going on for over 15 years, but I am concernmed about the potential impact his posts may have on other more vulnerable people. I guess I am looking for some advice on how to handle situations like this, do we let his post remain unedited? Do we post a warning / suggestion to contact BB / Lifeline etc? Any other strategies to help people like this?

    Sorry if I have put this in the wrong place, please feel free to move if it should be elsewhere!


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