Webchat availability
- Webchat is a free service.
- Webchat is available 24/7.
- Webchat is available for everyone in Australia.
Wait times
There may be a wait before a counsellor is available, as many people seek support.
Our busiest times are Sunday and Monday night, where the wait time for a counsellor can exceed 15 minutes.
If you're at risk of harming
yourself right now, call Triple Zero (
000) for an ambulance.
If you are feeling suicidal, call or chat online to
Lifeline or
Suicide Call Back Service.