Beyond Blue Webchat

Free 24/7 online counselling service


What is webchat?

Beyond Blue Webchat is your private, safe space to get one-on-one mental health help from our qualified counsellors. Most chats last for around 20 minutes. It's only available for people in Australia.

We can also help you find the right mental health services for you if you need extra support.

How does webchat work?

Click on the Support Service chat window on this page.

You’ll be asked for your first name, phone number and age. You don’t have to tell us your real name if you don’t want to. Then you’ll be connected with a counsellor to chat.

There may be a wait before a counsellor is available.

The counsellor will listen to you and support you. Sometimes that’s all you’ll need. They can also support you to take the next steps in your mental health journey.