Helpful contacts and websites

Lesbian, gay, bi, trans and intersex (LGBTI) people are more likely than others to experience discrimination from health or community service providers. 

To help minimise the risk of this, here is a list of organisations that can recommend services that are inclusive and respectful of LGBTI people.

LGBTI Support


1800 184 527 5:30pm-10:30pm

QLife is Australia’s first nationally-oriented counselling and referral service for LGBTI people. The project provides nation-wide, early intervention, peer supported telephone and web based services to diverse people of all ages experiencing poor mental health, psychological distress, social isolation, discrimination, experiences of being misgendered and/or other social determinants that impact on their health and wellbeing.

QLife counselling services is available 7 days a week, 365 days a year between the hours of 3pm-12am Australia wide. Phone counselling and web chat services is provided by volunteers engaged in their home-state centres, with national support provided by a team of professionals. Mental health and referral information is available via the web 24 hours a day, 7 days a week.


Various headspace centres in Australia run LGBTI youth support groups and activities. The eheadspace online and telephone service can provide further information and support.

beyondblue Support Service

1300 22 4636 (available 24/7)

Email or chat online 

Learn more about anxiety, depression and suicide prevention, or talk through your concerns with the beyondblue Support Service. Trained mental health professionals will listen, provide information and advice, and point you in the right direction so you can seek further support.

You can also join beyondblue's online forums to share your story and hear from others.

Men's issues

Mensline Australia

1300 78 99 78 (available 24/7)

The national telephone and online support, information and referral service for men with family and relationship concerns, and contains information on same-sex relationships.

The service is available from anywhere in Australia and is staffed by professional counsellors, experienced in men’s issues.

Drugs and alcohol


For information including how different drugs work, how to stay safe, what happens when you mix certain drugs and how they interact with HIV meds and hormones.

HIV support and information

Australian Federation of AIDS Organisations (AFAO)

Information for people living with HIV, as well as local member groups who can provide support.

Support for Aboriginal and Torres Strait Islander gay men

Black Rainbow

An online platform for national voices of Aboriginal and Torres Strait Islander lesbian, gay, bisexual, sistergirl & brotherboy (transgender) and queer people. Get in touch on Facebook, Twitter (@BlkRnBow) or via email (

State-based support


Twenty10/Gay and Lesbian Counselling Service of NSW
The Gender Centre