Helpful contacts and websites

Lesbian, gay, bi, trans and intersex (LGBTI) people are more likely than others to experience discrimination from health or community service providers. 

To help minimise the risk of this, here is a list of organisations that can recommend services that are inclusive and respectful of LGBTI people.

LGBTI Support

QLife

1800 184 527 5:30pm-10:30pm

QLife is Australia’s first nationally-oriented counselling and referral service for LGBTI people. The service provides nation-wide, early intervention, peer-supported telephone and web-based support to diverse people of all ages experiencing poor mental health, psychological distress, social isolation, discrimination, experiences of being misgendered and/or other risk factors that impact on their health and wellbeing.

QLife counselling services is available 7 days a week, 365 days a year between the hours of 3pm-12am Australia-wide. Phone counselling and web chat services is provided by volunteers engaged in their home-state centres, with national support provided by a team of professionals. Mental health and referral information is available via the web 24 hours a day, 7 days a week.

QLife Community Resource Directory

The QLife Community Resource Directory links people with LGBTI inclusive and targeted services, including for youth, Transgender and gender diverse people, HIV information and support, drug and alcohol issues, and LGBTI Aboriginal and Torres Strait Islander peoples.

headspace

Various headspace centres in Australia run LGBTI youth support groups and activities. The eheadspace online and telephone service can provide further information and support.

beyondblue Support Service

Learn more about anxiety, depression and suicide prevention, or talk through your concerns with the beyondblue Support Service. Trained mental health professionals will listen, provide information and advice, and point you in the right direction so you can seek further support.

You can also join beyondblue's online forums to share your story and hear from others.

National helplines and websites

beyondblue has also compiled a list of a range of national services and websites including information on mental health, men's information, services for Aboriginal and Torres Strait Islander peoples and support after suicide.