Helpful contacts and websites

Lesbian, gay, bi, trans and intersex (LGBTI) people are more likely than others to experience discrimination from health or community service providers. 

To help minimise the risk of this, here is a list of organisations that can recommend services that are inclusive and respectful of LGBTI people.



1800 184 527 5:30pm-10:30pm

QLife is Australia’s first nationally-oriented counselling and referral service for LGBTI people. The project provides nation-wide, early intervention, peer supported telephone and web based services to diverse people of all ages experiencing poor mental health, psychological distress, social isolation, discrimination, experiences of being misgendered and/or other social determinants that impact on their health and wellbeing.

QLife counselling services is available 7 days a week, 365 days a year between the hours of 3pm-12am Australia wide. Phone counselling and web chat services is provided by volunteers engaged in their home-state centres, with national support provided by a team of professionals. Mental health and referral information is available via the web 24 hours a day, 7 days a week.


Various headspace centres in Australia run LGBTI youth support groups and activities. The eheadspace online and telephone service can provide further information and support.


A Gender Agenda
AIDS Action Council of the ACT
Diversity ACT


Twenty10/Gay and Lesbian Counselling Service of NSW
The Gender Centre


Northern Territory AIDS and Hepatitis Council


Diverse Voices
Queensland AIDS Council
Open Doors Youth Service


Gay and Lesbian Counselling Service of South Australia
Shine SA 


Drummond Street Services
Gay and Lesbian Switchboard
Transgender Victoria
Victorian AIDS Council
Zoe Belle Gender Centre
Rainbow Network


Gay and Lesbian Switchboard
Tasmanian Council on AIDS, Hepatitis and Related Disorders
Working it Out


Gay and Lesbian Community Services
The Freedom Centre
WA AIDS Council
Living Proud