Before Blue: Trusted mental health support tailored to the workforce
Before Blue is a trusted mental health solution for your workforce, developed by Beyond Blue and backed by a decade of real-world results.
Based on Beyond Blue's successful NewAccess mental health coaching program, Before Blue combines the best of personalised coaching with a convenient digital platform.
Due to increased demand for this service, online bookings are temporarily unavailable. We encourage you to register and join the waitlist, and a member of our team will contact you as soon as an appointment becomes available.
Before Blue is available only for employees of participating organisations.
people supported since 2014 by Beyond Blue’s successful NewAccess program in community, small business and workplaces settings
of people said they would recommend the program
improvement in engagement at work, job satisfaction and presenteeism
improvement in people’s mental health
Marion Chua, Assistant Director Mental Health, Comcare
Why businesses like Before Blue
- It works. It is not only measurable and shows sustained improvement in people’s mental health, but it is also proven to boost employee engagement and productivity
- Drives change over 6 weeks and beyond, not just in one session
- Provides personalised plans, goals and strategies to practice, guided by an experienced coach
- It delivers interactive content across the 8 session (up to) program, that keeps people engaged with videos, podcasts and interactive tools
- Tracks progress weekly to boost motivation and achievement
- Adopts a non-clinical approach that aims to destigmatise mental health and empower people with skills
- Includes follow-ups to reinforce learning and give extra support where needed
- Measurable results for workplaces with insightful program reports that show impact and outcomes
- Access to an interactive learning approach
- Fresh digital content, videos, podcasts and practical exercises, to build confidence, reinforce learning, and foster lasting engagement with the program
- A personalised user portal giving participants control and autonomy to manage appointments and view progress
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Program structure
Before Blue is a multiweek program of support with a dedicated coach, across 8 sessions (up to) across an initial 6 weeks with follow ups at 1 and 6 months.
Initial session
At the first session with the coach the participant will:
- complete questionnaires
- talk through their challenges - choosing one or two issues to focus on
- develop a problem statement - defining exactly what the issues are
- create a plan based on their needs - including practical actions to tackle the issues
- start coaching.
The coach will then talk to the participant about booking follow up sessions to work through the program and monitor progress.
If the employee needs different support than what Before Blue can offer, their coach will help them find a more appropriate service.
Five weekly sessions - up to 30 minutes
The coach will give them practical activities to complete between sessions.
At the final session, the coach will help them decide whether they need to seek more support. Around 30% of people who complete Before Blue may need more support. This could include talking to the participant's GP or seeing a psychologist.
Online and phone delivery for convenience
The participant can complete the program remotely from anywhere in Australia by phone or video call. Sessions with their coach can be booked between Monday to Friday 8am to 8pm (AEST). The program is closed on public holidays.
Measurable results
At each session the progress of the participant will be reviewed with their mental health coach so they can see how they're tracking. 7 out of 10 people who participate in Before Blue report a significant reduction in symptoms of anxiety and depression.
Before Blue (NewAccess) participant
Before Blue (NewAccess) participant
The Digital Mental Health Standards were developed by the Australian Commission on Safety and Quality in Health Care to support the identification of high‑quality digital mental health services. The Standards were informed by consultation with people who use digital mental health services, mental health professionals, and industry, with a focus on safety, quality, and effectiveness.
Accredited services are required to comply with the requirements. Accreditation is granted by an approved accrediting agency trained to assess safety and quality requirements. These agencies review evidence to confirm that services meet the Digital Mental Health Standards. Further information about the Standards and the accreditation process is available from the Commission.
