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Support. Advice. Action
Please help us improve the lives of people affected by anxiety, depression and suicide
The program in its trial format included up to six free sessions. This includes an assessment, five subsequent sessions and a review. At your first appointment a NewAccess Coach will complete an initial assessment with you and develop a program to your individual needs. Appointments can be over the phone or in person at a NewAccess service.
NewAccess Coaches are specifically trained in low intensity approaches to help guide you through your tailored plan. Access coaches can also assist individuals to connect to other support such as employment, financial, education and housing agencies.
The first appointment in a NewAccess program session is normally 60 minutes and subsequent sessions are 30 minutes.
If any of the following are causing you to feel unhappy, moody, angry or unable to concentrate, then this service could be right for you:
NewAccess is now being delivered by increasing numbers of local health services in Australia.
Currently NewAccess Coaches are located in the regions of Canberra, South Australia, Riverina/Murrumbidgee, North Coast NSW and surrounding areas.
You can find out if you are eligible to access the service by calling:
NewAccess is not a crisis service. If you need emergency assistance, or feel at immediate risk of harm to yourself or others, please contact emergency services on 000.
To talk to someone now the beyondblue Support Service is available 24/7 on 1300 22 4636 or call Suicide Call Back Service 1300 659 467 or Lifeline 13 11 14.
Yes, at this stage people aged 16+ can access services in the Riverina/Murrumbidgee and SA regions.
See ‘Where are your Access coaches located?’ page in the side menu for contact details.
For support and advice outside these areas, young people can contact the beyondblue support service on 1300 22 4636
During the NewAccess trial, coaches were trained and supervised by Flinders University to provide relevant and appropriate support based on the UK's national health service program IAPT. This theoretical and practical training equips the Access coaches to ensure that they can provide the specific approach based on Low Intensity Cognitive Behavioural Therapy and understand the local community challenges that may apply to the client.
The NewAccess trial was funded by the Movember Foundation and beyondblue. As a successful, proven model NewAccess is now being separately funded by the Commonwealth Department of Health via Primary Health Networks (PHN’s) as low intensity services are commissioned across Australia.