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Forums / BB Social Zone / Beyond Blue Home Improvement Thread

Topic: Beyond Blue Home Improvement Thread

  1. Sleepy21
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    21 April 2021 in reply to geoff
    Hi Geoff,
    I had my own person today come to check out the mold.
    He said it was really mild and removed it himself and sprayed it so it won't come back for he said, at least 6 months.
    He was amazing and kind. No charge! I showed him other spots of concern but he said it's just very dusty around the windows, they are extremely old and haven't been well maintained, but he said it's dry - no mold. It was only in the shower and he said it was an easy fix and didn't charge me even for the call-out.
    In other good news, when I came to get the real estate agent to check out problems in the place, they said they know my heater isn't very updated and are now sending someone tomorrow to consider installing a new heater - a split system with air conditioning. He'll then provide a quote and send to the landlord for approval.
    I hope he will approve it.
    2 people found this helpful
  2. geoff
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    22 April 2021 in reply to Sleepy21

    Hello Sleepy, must be a kind person to help you out like this, at least that's one tick, and in regard to the heater, the real estate have agreed it needs to be replaced, that's good because it's not suitable and could be a major reason for the mould.

    If they agree with you, that it needs to be replaced, ask if you can have a copy of the report to the landlord, only because this would probably protect you in the future, because if other problems are caused by the old heater not being able to suffice, then if you have to go to VCAT this will prove that the landlord should have replaced it.

    When a tradesman comes out to quote on the split system, try and convince them to install a 5kw system instead of a 2.5kw, the difference in power is remarkable and ask them to say in the quote that a 5kw needs to be installed for the area it has to cover and try not to get a cheap split system installed, get them to quote on a decent and popular brand.

    If a cheap one is installed the landlord will have more repair work than it's worth.

    I had a cheap one where I now live with it was hopeless, and replaced them with a good brand.

    Please let us know how you get on.

    Geoff.

  3. Sleepy21
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    22 April 2021 in reply to geoff

    hi Geoff

    you're amazing and so helpful to us all here - thank u!

    That's great as the tradesman is coming very soon so I'll know what to ask him

    I think a powerful heater would make the place loads better!

  4. Sleepy21
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    22 April 2021 in reply to geoff
    Hi Geoff he is trying to say that the 5 won't fit and suggesting a 3.5 althoguh i'm tryig to push for the 5 to be put somewhere else
  5. Sleepy21
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    22 April 2021 in reply to Sleepy21

    Hi Geoff,
    You're such a legend!
    With a bit of a push he found a spot and is recommended a 5kw heater. The landlord has requested it and is interested in getting it done ,but the next step is body corporate. I've heard they're not great so i hope they approve it.
    In terms of brands... He says he uses a well-known brand starting with S

    I have heard and seen previously ones starting with D that are very reliable and strong however this brand is not the one starting with D that he wants, but the S brand is also well known and not a cheap or unknown one, I hope it will also be as good.

    u are a legend geoff thank u so much for ur timely tips as I knew what to push for and ask for and was ably to (hopefully) get it.
    At least in his recommendation he is recommended a 5kw one starting with S.

    He was thiking the 5kw would not fit in the area where it seemed most suitable, but after checking around, he could see that on the large wall (with no fit restrictions) it was actually smarter to put it there, because that wall faces the bedroom and can thus effectively heat up the bedrooms too if needed. So he decided he could fit the 5kw and has put in a recommendation for its installation.

    Yes and yes and yes> (until the body corporate says no, which I sincerely hope they do not do!!!)

  6. Sleepy21
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    22 April 2021 in reply to Sleepy21
    should i maybe push for the one with the d? they are more expensive but they are really good.
  7. geoff
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    25 April 2021 in reply to Sleepy21

    Hello Sleepy, I know which brands you're talking about and if you can get the one starting with D that would be fabulous, although I've got the one starting with M and have no complaints about at all.

    The one starting with S may be the one he handles the most, because of his commission, but try and get D or M ( only wish the rules would allow us to mention their names, it's not as if we are giving them business, because people are still going to research all the types).

    Perhaps to suit the body corporate the unit can be put in your back yard because these split a/c are so much quieter than the ones put through a window, and certainly much cheaper to run and the stipulation is that the landlord will need to maintain it and not the body corp.

    Please let us know how you get on.

    Geoff.

  8. randomx
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    25 April 2021 in reply to geoff

    Hi Sleepy and Geoff.

    Sleep how did your panel heater go from last yr , not enough or too dear to run or ? Didn't realize you had a split system too anyway what that one wasn't doing the job either eh ?

    At any rate sounds like you'll have it sorted this time then with the 5. Good luck . rx

  9. Sleepy21
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    25 April 2021 in reply to randomx
    thanks rx :) the panel heater is still fabulous, i use it in my bedroom though. I don't have a split system but an old gas fireplace in my lounge. It isn't very good. SOmetimes it doesn't start, it's so many years old.
    They are now offering to put in a new split system which could make things a lot better.
    I hadn't actually heard of the S brand doing heaters although it is a decent brand. I see the D brand is a bit more expensive but I think worth it.
    1 person found this helpful
  10. randomx
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    25 April 2021 in reply to Sleepy21

    That's great sleepy i'll really dry the place out properly .

    l was renting before here and it had a monster in it , only split system l've ever had .

    Have a nice Sunday hey. rx

    2 people found this helpful
  11. geoff
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    27 April 2021 in reply to randomx

    Hello Sleepy and RX, the M split system brand I have in the lounge room/kitchen is 5kw and could heat/cool the whole unit, but I also have a M 2.5kw in my bedroom, cause summertime it gets so hot and it is fabulous.

    Please keep us informed.

    Best wishes.

    Geoff.

    2 people found this helpful
  12. Sleepy21
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    27 April 2021 in reply to geoff

    Hi Geoff,

    Thanks for that, very encouraging as they have agreed to install a 5kw one

    I'm a bit unconfident that i'll be able to convice them to go with a D model and not the S one that they've suggested, but reports online suggest the S is much much worse (also wish i could say the brands, certainly this is not a paid promotion for anyone).

    I'm not sure if I should ask the agent or the aircon taskperson re consideration of a diff model.
    I may not stay in this apartment for ages so they might feel reluctant to invest on my behalf, but I think a D one is really needed.

    It's a difficult room to heat - high ceilings, and one open doorway into the kitcehn etc, so it would be difficult.
    I don't know how much to push.

    There is also a window that doesn't properly close in the kitchen which is another issue that I need to raise....The place is not in good shape. That's why I'm shocked they're doing anything at all re the heating, seems they made a decision to improve it at least slightly.

    1 person found this helpful
  13. geoff
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    28 April 2021 in reply to Sleepy21

    Hello Sleepy, I agree it's not as if we are recommending any particular brand, just saying which one is better than another one, although BB may feel as though the less brand may want to take legal action, but the facts are the facts, and we can't deny these.

    The trouble is if they install the lesser brand, then they will regret it later on by having to repair it and actually cost them more, at least it's a 5kw a/c.

    Once the split a/c is being installed then approach the real estate about the window, t may need to be planed down, if it's wooden, hopefully, something simple, maybe the tradesman can have a look for you and be able to fix it without much trouble, and as long as the a/c installed rather quickly, so keep on the real estate and keep asking them.

    Best wishes.

    Geoff.

  14. Sleepy21
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    29 April 2021 in reply to geoff

    hi geoff thanks for reassuring me about the window, hopefully they will be able to fix it easily

    i am emailing them now every few days to check in the status of the air con and the agent is ignoring me

    not sure if it's okay for me to call the tradesman directly who has been assigned to it - he'd probably know more as he has to send everything on for approval. I have just emailed them now a few times asking what the status is with the air con and where it stands, have the body corporate approved it etc....

    They are not replying to me....

  15. geoff
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    1 May 2021 in reply to Sleepy21

    Hello Sleepy, the real estate may not know the final decision, even though it's been OK, they may have to wait until there is a body corporate meeting, but there is no harm ringing the tradesman, that's what I would be doing.

    The other option is the landlord may be away somewhere and can't be contacted.

    Good luck.

    Geoff.

  16. Sleepy21
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    1 May 2021

    Hi Geoff,
    Thanks so much you were exactly right. The real estate agent was not responding because there was an issue over which she had little control.
    She said they are struggling to find a place to put the condenser.
    There is a laneway beside the apartments (not for cars... jut for ppl) which I saaw no issue there - but apparantly they cannot put there. Maybe the body corporate vetoed?

    Now they are looking at the back of the apartment, which seems trickier, and they've asked me to photograph that area so they can try and get approval to put it there. Just wandering what your take is on this? Do u think the body corporate were annoyed at the first location (I see no obvious issue putting it there... no cars go there and only a few ppl on their way to the apartments).... The tradesman seemed to thnk it was fine to put it there.

    Now that location is off the table for the condenser, the real estate agent seems to be scrambling to find another place to put it and I'm a little anxious that they won't find something suitable

    Thanks so much

  17. geoff
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    2 May 2021 in reply to Sleepy21

    Hello Sleepy, the laneway is probably not the best place to put the condenser, only because you aren't sure who going to be walking up and down the lane and possibly messing around with it.

    I have an old friend I used to pick up three times a week and take him shopping, don't now because my son takes me shopping, however, this friend lives in a group of 40 housing units and there is a laneway where young kids use it, rather than having to go around the block, but at times they turn off all the gas metres and in winter it's inconvenient because all the heaters are gas.

    Do you have a carport attached to the house, it could be put there or at the back, although it might be tricky, can you prune some trees/bushes, they'll grow back, it's just getting the unit a place to sit, or it can be attached to the wall off the ground.

    It's not up to the real estate to decide where it should be, people working there come and go all the time and each person has a different idea than the previous person, so I wouldn't worry too much about what they think if it can be put in the back yard then nobody will know it's there.

    Best wishes.

    Geoff.

  18. Sleepy21
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    11 May 2021
    Hi Geoff,

    There is a private back area although it's quite narrow and small, they want to put it there.
    They asked me to send pictures of the area there in the back, it was a little hard to capture but i sent a few photos, about a week ago. I've been emailing asking if they need more pictures or if that area looks suitable from the pictures, but I haven't heard back for about 1 week.
    I'm not sure what's going on as it seems a bit delayed and no updates from anyone.
    They've ignored all my emails so far regarding this... bit unsure if they will find a spot and install it in the end. I worry maybe their lack of response is because there isn't so much wall space there for the condenser
  19. Sleepy21
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    11 May 2021

    Hi Geoff I was also curious to ask - I ordered a lamp in December (boxing day sale) and it was meant to come in May. They've now said it's coming in another month due to further delays.
    They offered to pay me 15 dollars back from the price but i think this isn't so much.... could I ask the ombudsmen about this? Are they allowed to just delay things infinitely?

    I've been waiting now 6 months for this lamp


  20. geoff
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    12 May 2021 in reply to Sleepy21

    Hello Sleepy, it must be so annoying for you to not get any answer, but the condenser can stay on the ground and still be installed, where I am it's on brackets but only just off the ground because the driveway is on an angle.

    I would be going to the real estate and ask them what's going on because the present heater isn't working and by law, you need a heater.

    You can go to VCAT ( Victorian Civil and Administrative Tribunal) and every State would have the same tribunal if this keeps on dragging on.

    In regards to the lamp, which they said would arrive in May, may have been a popular lamp so stock could have run out, so did you actually pay $15 yourself or is this a reduced price.

    If it was me and I paid $15 I'd probably want a refund, annoying though and look for another one.

    You don't know how long they will draw this out and this is probably the quickest way, there might be another one online you can buy.

    I'm sorry that this has also happened but get an answer from the r/estate or if you know the landlord ask them.

    Take care.

    Geoff.

  21. Sleepy21
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    12 May 2021 in reply to geoff

    Hi Geoff,

    How are you? and thank you for sharing ur tips, so grateful for them!

    Thanks so much, I am a bit annoyed that they have ignored my repeated emails.

    Contacted them now quite clear which will see if they ignore again, then I wlll go to VCAT.

    They have responded to me promptly (within seconds) regarding another simple issue (installation of new blind). But whenever I email about the heater I hear nothing. So I just sent an email topic "heater" asking for an answer.

    The lamp was expensive and supposedly high quality + postagebut now they are delaying delivery, so they are offering me 15 dollars off what I paid for the lamp to make up for delaying it so much.

    I think because it's 6 months delayed the 15 dollars seems a bit silly, so maybe I will just cancel the lamp....It was their way to compensate. They could offer more including making postage free or a more significant discount, or price off if I shop with them again. 15 dollars seems a bit like a token.

  22. Sleepy21
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    12 May 2021

    They have just replied that the photos I sent of the laneway were not sufficient, and not clear enough, they need clear photos of the laneway

    I can't get any clearer photos as my phone is quite old and i've tried my best. Also can't they come and look themselves?
    I have tried my best. They didn't let me know the photos weren't sufficient or reply at all. They just ignored communication and didn't progress with the heater. I tried taking better photos but I can't do much.

  23. Ggrand
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    12 May 2021 in reply to geoff

    Hello Dear Geoff....

    My house has no skirting boards..and I have been given some second hand ones..which need a sand back, nail taken out and a paint...that’s okay for me to do...I am fairly certain I can do that...

    My problem is the corners...How do I cut them to fit neatly into the corner with the proper machine to do so?...is their an angle I need to cut them on..or can I just place them uncut into the corners some how so they look good?..

    Thank you so much for any help and suggestions you can tell me...it’s most appreciated..

    Kind thoughts dear Geoff..

    Grandy..

  24. geoff
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    14 May 2021 in reply to Sleepy21

    Hello Sleepy, is the person who quoted the split system able to take photos and give you a copy as well as to the real estate is one option, another one could be to ask whether the landlord can meet with the tradesman who quoted to make a decision or perhaps the tradesman can ring the landlord if none of this happens then inform the real estate that VCAT will have to be informed.

    Once it's been accepted in previous discussions then you would expect this to be straightforward and I've also had something similar happen to me and was about to contact VCAT but fortunately, the problem had been rectified.

    Is your place due for an inspection, then this could be resolved, but try what I have suggested, but don't give up.

    My best.

    Geoff.

  25. geoff
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    14 May 2021 in reply to Sleepy21

    Hello Sleepy, my reply is waiting for moderation.

    Hello Grandy, this seems to be hard work but can save you money instead of buying new timber, so of the skirting boards may already have an angle cut at 45 degrees, you can use them for one wall if they're long enough and then you can buy a timber or plastic mitre box for only a few dollars, if you don't have an electric drop saw, a normal electric saw can cut 45 degrees but this can be rather awkward.

    What I would do is place the already cut 45 degrees and place it in the cheap mitre box so you can get the feel of how to use the box for other walls and if you cut them yourself and they aren't a proper fit, then they can be filled with polyfilla and moulded into the right shape after you have nailed them to the wall, remember you can use water to mould them rather than using sandpaper, if that suits you.

    When taking out a nail from the skirting board, place a spare piece of timber under the head of the hammer and between the skirting board, this will make it easier to pull the nail out and won't mark the board.

    Hopefully, the boards will have 45 degrees for each corner as well as external corners, such as for a wall that's not for a corner of a bedroom, but for a wall that sticks out from a wall, hopefully you know what I mean.

    Please mind your fingers and those nails you've polished, sorry.

    My best thoughts.

    Geoff.

    1 person found this helpful
  26. Sleepy21
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    22 May 2021 in reply to geoff

    Hi Geoff,

    hope u are well
    That is a great idea, thank u

    The home had an inspection which led to them suggesting the heater wasn't effective enough and offering to fix it, as well as broken blinds.

    I kind of have given up - my MH hasn't been good, I've sent the agent many, many pictures and she doesn't reply or say if they are good, bad, or what is happening with the installation of the heater. They make it like me not being able to take clear enough pictures is a good enough reason to halt the whole operation. I've photographed everything they asked several times and asked them to please let me know if these pictures are helpful and if not, specifically why not. They don't reply at all.

    I could call the tradesman himself but have been a bit upset about the whole thing and annoyed they are halting it and also making me feel bad about it. I'm no photoprapher and have done all in my power regarding that part of the process.

  27. geoff
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    23 May 2021 in reply to Sleepy21

    Hello Sleepy, I know how you must be feeling and it is certainly annoying.

    The old heater needs to be replaced, it can't be fixed to solve the problem and the landlord has agreed to install a split system, so asl the real/estate that you want the landlord to come to your (his) house and agree on where the split system can be installed, you have every right to do this, or alternatively, if you know where he lives to send him a letter or go knotting on his door.

    The r/e are messing you around and if the property manager/ess is as young as the one I've got, then she would know as much about the property as a young kid would.

    The other option is to tell the r/e that unless the split system is installed, as promised, you are going to go to VCAT.

    The landlord must have all the essentials working in the house, that's by law, and definitely, the heater comes under this category.

    I would love to be there to help you, I actually enjoy these situations, but you mustn't give up, remember if and when you go, the landlord would have to rectify this problem before someone else moves in.

    Don't give up.

    Best wishes.

    Geoff.

  28. Sleepy21
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    23 May 2021 in reply to geoff

    Hi Geoff,

    i felt very dejected after every attempt to send them requested photos they do not acknowledge receipt, respond or do anythng at all. then after i said 5 emails asking for following up they simply respond

    "Your photos are not sufficient enough" without syaing why

    The heater is temperamental and it was agreed that it was time for a new one, and a technician came. he was thinking to install it in an area that was afterwards decided unsafe/unsuitable so now they are thinking of alternatives of where to put it and asking me to send pictures of their suggested area, which I have done, and which they have rejected.

    The landlord is not very mature and doens't seem to understand and i've got nowhere dealing with her at all

  29. Ggrand
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    23 May 2021 in reply to geoff

    Hello Geoff...

    Im so sorry it’s taken me a while to thank you for your directions to go....They all have angles on one side and I never really thought about that..so I’ll give that a try...Thank you...

    I haven’t started putting them down yet but I used your suggestions for taking out the nails and it worked a dream...

    I will start in a couple of weeks to put them on and I’ll let you know how I go....I do have a circular saw attached to a bench...so I’ll give that a try...The hardware stores are over 80 kilometres away...as I don’t like going out I find it difficult to get to one...

    Thank you again for your kindness and patience.....and this thread...

    Kind thoughts Dear Geoff..

    Grandy..

  30. geoff
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    24 May 2021 in reply to Sleepy21

    Hello Sleepy, the technician/tradesman would have a better knowledge of where it should be put, rather than someone who is completely untrained like the person at the r/e who has no understanding of the unit.

    I would think the reason why they haven't responded is that they simply don't know, they have no experience what's so ever.

    If you have an email or any documentation stating that a split system air con has been accepted and to be fitted to your house/flat, that's all you need, VCAT will demand this to be done.

    May be you could take someone with you when you go to VCAT, the administrator will enforce this to be done, you probably won't have to say much at all, just give the email to them and then it has to be done.

    You could also ask the tradesman to speak with the r/e, it's a job he won't want to miss out on, if I was that tradesman that's what I would be doing, winter approaching rapidly and you need to keep warm.

    Best wishes.

    Geoff.

    1 person found this helpful

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