How to find trustworthy mental health information

With so much information out there, it can be hard to know if mental health information you’re sharing is accurate and trustworthy.

There are ways to check so that you’re confident in what you’re sharing with someone you’re supporting.

Tips for checking mental health information before sharing

Even if a source seems trustworthy, it’s important to make sure it really is. Here are a few tips to help you feel confident that you’re giving safe and genuine advice to the person you’re supporting.

Check the source. Look for information from reputable organisations, like government health departments, mental health charities, or accredited medical professionals. Trustworthy websites often end in “.gov” or “.edu” or are accredited by the Australian Commission on Safety and Quality in Health Care. It’s also worth checking where a website or source of information is published.
Check the date. Mental health research and treatment options are constantly evolving. Look at the publication date to ensure the information is current and reflects the latest guidance.
Look for evidence-based information. Personal experiences and stories are valuable when supporting someone with their mental health, to help them feel less alone. It’s also important to remember that dependable mental health information is based on research and clinical evidence. If a source is making claims about mental health treatments or support, check that it’s backed up with scientific studies or expert guidance.
Beware of red flags. Be cautious of websites or articles that promise quick fixes, use sensational language, or push products as a solution. Mental health is complex, and recovery often takes time, patience and the right kind of support.
Cross-check information. Don’t rely on just one source. If you find helpful advice, check it against other sources to make sure the advice is consistent with good mental health management.

Connect with people who understand

Our community forums offer a space to connect with others who understand what you’re going through or have had similar experiences. While they’re not evidence-based, they can provide support and real-life insights to support you on your journey.

Visit the Beyond Blue forums

Understand when it’s time to seek professional help, and when to adjust your support strategies over the long term.

^{_{A government agency called the Australian Commission on Safety and Quality in HealthCare wrote the Digital Mental Health Standards to help people identify high quality digital
mental health services. They worked with people who use digital mental health, mental
health experts and industry to make sure that accredited services pay attention to the
things that keep services safe.}}

_{^{An accredited service keeps your information private and they will ask for your feedback
to make the service better. They also make sure their services are based on strong
evidence.}}

^{_{A service gets accredited by an approved agency that has been trained to check for safety
and quality issues. They check evidence to show the service meets the Digital MentalHealth Standards so you can know that the service keeps people safe.
The Commission has more information on the Digital Mental Health Standards and what
accreditation means.}}