NewAccess – Coaching you through tough times


Beyond Blue understands the worry and distress many people may be experiencing due to the coronavirus pandemic. It is also affecting the way many health services and supports operate, and you may be concerned how we’ll continue to provide NewAccess during this time.

The good news is that NewAccess is perfect for supporting people while following safe physical-distancing advice. Our providers will continue to offer coaching via video or audio call during the coronavirus pandemic and we hope there’ll be as little impact as possible on our services.

Please be sure to check with your provider directly to find out what options are available. As usual you don’t need a doctor’s referral to access this service and you can make an appointment and talk to your Coach from the comfort of your home

What is NewAccess? 

Developed by Beyond Blue, NewAccess is a free program for anyone who is feeling stressed, anxious or overwhelmed about everyday life issues, such as work, study, relationships, health or loneliness. 

If any of these feelings are getting in the way of you living your life, then NewAccess can be a great starting point.

Why people love NewAccess

  • A NewAccess Coach supports you to overcome difficult issues and regain confidence
  • It’s a free, structured six session program
  • It provides practical tools to manage everyday challenges
  • It’s confidential
  • No doctor’s referral or Mental Health Treatment Plan is required
  • It’s available via phone or video call (the regular face to face service is currently on hold)

NewAccess logo

After my first meeting, I felt relieved, and with each successive meeting, more confident in myself to be able to overcome my attitude towards each problem I faced. I was given tasks and behavioural therapies to try, which are still in progress, but have greatly helped.

– NewAccess Participant

Crisis support

If you are in an emergency, or at immediate risk of harm to yourself or others, please contact emergency services on 000. Other services include:

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